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HC3 5.111.48 (beta): Zigbee - Errors caused by Zigbee reset

Tomas Cech


Hi all, I have HC3, plenty of Z-Wave devices, and about 5 Zigbee Aqara smart outlets. FW 5.111.48 (beta).


At a cetrain point, all Zigbee devices became irresponsive. No way to remove or reconfigure them.

Resetting Zigbee network (remove all devices) causes Profiles page in Setup is no longer available (Error 404).


No answer from Fibaro yet.

Anyone able to replicate? I suspect a firmware error.


(btw., switching Zigbee channel or reconfiguring devices buttons are inactive too. It seems beta is a very early and immature beta...)



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Edited by Tomas Cech
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Hi Tomas,


I encountered the same problem myself and found that the only option was the reset the zigbee network, this removed all zigbee devices from my HC3. Is your reset button responsive? If not, i would suggest checking you have the latest update available. 

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  • Hi Sav, 


    thanks for your answer. I did the same (reset Zigbee network, thus removed all devices). However, once I have done so, I cannot see the Profiles page - I get a 404 error. Is your Profile page OK?

    Best regards


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    on 5.112.27 (beta) version I got battery status on zigbee devices (after I reinstalled them), however on a device that I changed the battery with a new one, status didn't change. Have you noticed any similar to this? is there any solution?

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