Jump to content

Welcome to Smart Home Forum by FIBARO

Dear Guest,

 

as you can notice parts of Smart Home Forum by FIBARO is not available for you. You have to register in order to view all content and post in our community. Don't worry! Registration is a simple free process that requires minimal information for you to sign up. Become a part of of Smart Home Forum by FIBARO by creating an account.

 

As a member you can:

  •     Start new topics and reply to others
  •     Follow topics and users to get email updates
  •     Get your own profile page and make new friends
  •     Send personal messages
  •     ... and learn a lot about our system!

 

Regards,

Smart Home Forum by FIBARO Team


  • 0

HC3 5.111.48 (beta): Zigbee - Errors caused by Zigbee reset


Tomas Cech

Question

Hi all, I have HC3, plenty of Z-Wave devices, and about 5 Zigbee Aqara smart outlets. FW 5.111.48 (beta).

 

At a cetrain point, all Zigbee devices became irresponsive. No way to remove or reconfigure them.

Resetting Zigbee network (remove all devices) causes Profiles page in Setup is no longer available (Error 404).

 

No answer from Fibaro yet.

Anyone able to replicate? I suspect a firmware error.

 

(btw., switching Zigbee channel or reconfiguring devices buttons are inactive too. It seems beta is a very early and immature beta...)

 

 

Please login or register to see this image.

/monthly_2022_08/image.png.d7e62b5fdf276d35893f553320c24c51.png" />

 

Edited by Tomas Cech
Link to comment
Share on other sites

3 answers to this question

Recommended Posts

  • 0

Hi Tomas,

 

I encountered the same problem myself and found that the only option was the reset the zigbee network, this removed all zigbee devices from my HC3. Is your reset button responsive? If not, i would suggest checking you have the latest update available. 

Link to comment
Share on other sites

  • 0
  • Inquirer
  • Hi Sav, 

     

    thanks for your answer. I did the same (reset Zigbee network, thus removed all devices). However, once I have done so, I cannot see the Profiles page - I get a 404 error. Is your Profile page OK?

    Best regards

    Tomas

    Link to comment
    Share on other sites

    • 0

    on 5.112.27 (beta) version I got battery status on zigbee devices (after I reinstalled them), however on a device that I changed the battery with a new one, status didn't change. Have you noticed any similar to this? is there any solution?

    Link to comment
    Share on other sites

    Join the conversation

    You can post now and register later. If you have an account, sign in now to post with your account.

    Guest
    Answer this question...

    ×   Pasted as rich text.   Paste as plain text instead

      Only 75 emoji are allowed.

    ×   Your link has been automatically embedded.   Display as a link instead

    ×   Your previous content has been restored.   Clear editor

    ×   You cannot paste images directly. Upload or insert images from URL.

    ×
    ×
    • Create New...