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Roller shutter 3 problems on HC3


Damir Popovic

Question

I have several Fibaro Roller Shutter's 2 on my HC3 Fibaro installation and they operate as expected. Recently I have installed three Fibaro Roller Shutter 3 on same HC3 and it seems that I am not able to use them.

 

They are wired the same way as Fibaro Shutter 2 (L and N wire are connected, S1 and S2 are connected to toggle switch on the wall). Q1 and Q2 are not connected to anything. That works on Roller Shutter 2.

 

When I press toggle switch on the wall, shutter operate normaly.

All Roller Shutters 3 are visible in Fibaro UI. When I press anything (Up or Down or Calibrate), I can hear "click" on device itself and in user interface it opens or closes.  But Shutters do not move.

 

In Fibaro UI for each roller shutter 3 hardware I see parent device and 4 child devices. One of them is remote and other three look sa blinds with positioning. Which ever device I try to use nothing happens with shutters. With roller shutter 2 I have only one child device and it works as expected.

 

Any hints?

 

 

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On 9/10/2022 at 4:56 PM, Damir Popovic said:

Q1 and Q2 are not connected to anything.

So motor is not connected?

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On 9/10/2022 at 4:56 PM, Damir Popovic said:

Q1 and Q2 are not connected to anything. That works on Roller Shutter 2.

Q1 and Q2 are outputs. You need them to connect to the motor. Please, see documentation at

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