What are the settings for a z wave Philio Smart Energy Meter for a HC3 Lite because it is not counting the KWh?

[Digby 0]

I'm struggling with the set up of a power meter and a HC3 Lite. They are the only two components and I just cannot understand what I'm missing. I thought I'd post the issue here before asking support.

 

I've installed a Philio Z-Wave smart energy meter (

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 and added it into my folks HC3 Lite z wave network. It appears to be reading and publishing the Volts, Amps, Watts, KWh and Power Factor, however:

• it won't register in the energy panel.
• The Watt current consumption is registering but only in parts of the app,
• A historical graph of watt usage will only show in the device's ADVANCE tab in the HC3 Lite interface, but not on the energy panel itself.
• kWh consumption is not counting.

 

Screenshots attached. I'm not sure if that's enough information for someone better than me to help?

 

Thanks, D

 

 

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[m.roszak 400]

Please download generated template of the device, we will check it out

 

[Digby 0]

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Here it is. 

 

Parameters I've set are:

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and associations

[m.roszak 400]

As I can see, you are on pretty old version of gateway firmware or device was added on old version.
Handling of Z-Wave Command Class Meter was improved some time ago but your device representation looks like an "old" handling of meter devices.

Hit Soft-reconfiguration or exclude and include the device again.
Tiles will be created a different way, there will be separate devices for energy metering and power metering - not it is combined in one tile. 

[Digby 0]

Thank you. That did it. 

 

I know how this occurred. I installed the HC3 Lite, followed the set up wizard, which adds the device. Then, at the end, I found there was a firmware upgrade. The firmware upgrade should have occurred first, before the Wizard. 

 

Thank you again.

Edited December 21, 2022 by Digby

[Digby 0]

Ok.. The solution has created a problem. The energy meter (in room Logger) only shows up on the energy panel in REST, but not in the room/s itself? Any thoughts why that maybe?

 

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Here is the Logger room.

 

 

And room config: