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error 409 while replace slave gateway


mjahed

Question

I am sharing my experience with Replacing HC3L connected as slave gateway as there's no clear guide to follow, hoping that someone have solution for it.

 

with many attempts using different approaches, ALL FAILED.

 

Attempt1 - from connect gateways Tab:

   -clicking on the replace device on the list showing on screenshot,

   -it asks for new gateway IP, then i got error 409 conflict , or error 409 OK.

i have made sure that new gateway on the same firmware 5.130.64  as the one need to be replaced.

 

Attempt2- i made sure that system A/B on new gateway is on 5.130.64 which identical to the one i need to replace, but still getting the same error.

 

Attempt3- i tried to upload the backup of slave gateway manually to new one but it's refusing to upload it.

 

Attempt4- for testing purpose factory reset one salve gateway from the connected list, and started the replace, it completed the process but no devices restored on the gateway...

 

Anyone can help with  correct procedure of replacing HC3L connected as slave gateway?

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