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Remote access problem


kopek

Question

Hello,

"home.fibaro.com" is not available since yesterday. I can go to the "id.cloud.fibaro.com/services" page and also to the "fibaro desk", but the "remote access" is no longer available. The yubii app does not enter either from Android or iPhone.
HC2 indicates that it is online.
Is this just a problem for me or does it happen to other people as well?
Thanks,

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11 answers to this question

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Hello,  Since last night, home.fibaro.com has been down. The IP pinger is responding. Not blacklisted.

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I believe its a problem related to Fibaro's Internet provider.

 

Local connection working fine, remote is not working.

 

 

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50 minutes ago, kopek said:

Hello,

"home.fibaro.com" is not available since yesterday. I can go to the "id.cloud.fibaro.com/services" page and also to the "fibaro desk", but the "remote access" is no longer available. The yubii app does not enter either from Android or iPhone.
HC2 indicates that it is online.
Is this just a problem for me or does it happen to other people as well?
Thanks,

i have the same but allso not bij IP i thit a recovery but also nothing. i dont know what to do

Edited by kevin.m
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  • Inquirer
  • I submitted an error ticket to Fibaro support. If they answer, I'll let you know.

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    1 hour ago, kopek said:

    I submitted an error ticket to Fibaro support. If they answer, I'll let you know.

     

    Here is the answer:

    @m.roszak  You were faster than me for a second :-)

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    I hope that it will be resolved as soon as possible.
    We will keep you posted. 

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  • m.roszak @, Sankotronic @
    Thank you for the answer!

     

    I just received it from Fibaro support.

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