Request for Assistance: Shutter Relay Malfunction

[Ananta Creation 0]

I'm experiencing a problem with my shutter relay that was working fine until recently. Now, when I give the "Open" command, the curtain opens as expected but automatically closes after a few seconds.

I suspect it could be a software issue. Can anyone help me figure this out?

A few things to note:

• No changes have been made to any settings or parameters.

• I’ve already done both a hard and soft reset of the relay. It works temporarily, but the issue returns after a while.

• I tested the motor separately, and it works fine without the relay.

• When testing the relay, power is correctly supplied to the Q1 terminal for opening, but after a few seconds, it switches to the Q2 terminal for closing.

• I even replaced the motor, but the issue persists.

• I started with a Fibaro FGR-222 and upgraded to an FGR-223. It worked for a day, but the problem came back.

Any insights or advice would be appreciated!

[Brors94 33]

I have never experienced that behavior myself  
but have you checked:

 

is a switch connected to s1 and s2 input? 

Maybe they are closed and triggered some how and close the curtain?

 

I dont know the type of swtich in India, but the switches we use in Norway can be installed upside down and then get an "NC" function Instead of an "NO" function

Edited October 9 by Brors94