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Impossible remote access with Fibaro HC lite


javierms

Question

I bought a Lite HC 4 weeks ago and it works correctly for the local network, except remote access.

From beginnig I can not access remotely (4G or ethernet).

From Fibaro have tried to fix it but have not been able to.

Other users have reported similar problems with remote access.

I think it's a problem of the firmware for Lite HC because I've done all sorts of changes to my router and it works correctly.

I hope the new firmware v.4 solve this problem, because if not the HC-lite is an unfinished product and currently not recommended

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4 answers to this question

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javierms, please contact with [email protected] to check why remote access is not working

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  • I do not know the reason but from yesterday the remote access works perfectly.

    Thanks a lot

    [ Added: 2014-04-22, 11:46 ]

    From 6-7 days ago I am not able to remote Access

    [ Added: 2014-04-24, 17:46 ]

    From 1 week ago the remote access doesn´t work. Again

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    Hi, I have same problem, remote access is not available and I can solve in two ways:

    I can wait indefinitely, or reboot the device

    You have the same problem and can be solved in this way?

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