No power, no light- what can I do?

[uffe98 0]

Got a new Fibaro HC2. Plugged in ethernet, plugged into the wall, no light on the front, nothing. Tried to plug in/out several times. Using power button etc etc. Once I saw a blinking light from the ethernet port. Checked the power cable and yes, it provides power. Hard reset? Send it back?

[akatar 208]

check cables again,

try another wall outlet.

 

check power on the powersupply

[uffe98 0]

check cables again,

try another wall outlet.

 

check power on the powersupply

Cables tested with some other stuff and works.

Tried several different wall outlets.

Same problem. Guess I have to send it back then. 

[akatar 208]

i guess, thatis the best solution then

[akatar 208]

to be sure, did you press the on button on the backside of the hc2 unit?

Edited September 11, 2016 by akatar

[uffe98 0]

to be sure, did you press the on button on the backside of the hc2 unit?

Yes, several times, also the reset, also holding the reset etc etc, everything I was able to find on google. I'll just send it back tomorrow and we'll see what happens. Thanks for trying!

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/emoticons/default_smile.png" alt=":)" srcset="https://forum.fibaro.com/uploads/emoticons/[email protected] 2x" width="20" height="20" /> I'll get back to the forum when I received a working device.