The recovery does not work in HCL

[davidaliaga 0]

I have made all the procedures for recovery in my HCL, and nothing works. I have tried with the two available procedures, please your help.

 

It's the same as it appears in this topic:

 

 

Thank you so much,

 

I am looking forward to your response.

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[I.Srodka 4]

Hi @davidaliaga!

 

I'm afraid only the warranty procedure may apply here.

 

I will send you the details of warranty procedure via private message.

 

[sasipo 0]

Hello,

 

i have exactly the same trouble with my HCL.

can you also send me some informations.

 

Thanks

Sascha

[I.Srodka 4]

Hi @sasipo!

 

I've sent you a private message.

[tejam 0]

I have the same problem after last upgrade.

[sebastian.manea 0]

I have the same problem and i've followed the recovery procedure, but i can't access the device on the IP in the browser. If i restart i can access it, but i can't modify anything. Can somebody give me an idea?

[I.Srodka 4]

13 hours ago, sebastian.manea said:

but i can't access the device on the IP in the browser.

Do you connect to the HC via ethernet cable?