Neo Coolcam light switch

[Sita 0]

Does anyone have experience with this switch?. Physically product is good but I have some issues with it. 

 

I am using HCL and trying to discover 3 switches (2 gangs) that I bought. However I am facing problem on two switches while another one is ok. Is there a way we can upgrade firmware of this switch or do manual configure?

[TurboWannaBe 5]

Hi I have at least 10 of them, and have had them for almost 2 years now, and they work flawlessly.

I always remove the device before I add them to the Homecenter.

[Sita 0]

8 minutes ago, TurboWannaBe said:

Hi I have at least 10 of them, and have had them for almost 2 years now, and they work flawlessly.

I always remove the device before I add them to the Homecenter.

 

Any special step you need to do to include them in Z-Wave network?. I just add it normally but they seem not be recognised. 

[TurboWannaBe 5]

They must be in direct communication with homecenter, when removing and adding them.

[Sita 0]

1 minute ago, TurboWannaBe said:

They must be in direct communication with homecenter, when removing and adding them.

 

What do you mean by "direct communication'?. 

[Reintjan 29]

Place them nearby the controller when including. And if you have trouble with recogition, you have to press the on-off button on the plug three times ( very fast) to get them recognised with Fibaro. 

 

Neo plugs work fine, same as Fibaros, but three times cheaper :-)

[Sita 0]

16 hours ago, Reintjan said:

Place them nearby the controller when including. And if you have trouble with recogition, you have to press the on-off button on the plug three times ( very fast) to get them recognised with Fibaro. 

 

Neo plugs work fine, same as Fibaros, but three times cheaper

I have tried to remove and add again. Look good so far. Thanks so much for the confirmation.