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Communication problem


oweeri

Question

Hi

I have a HCL and version 4.540. After done the upgrade I have got problem with COMMUNICATION PROBLEM all the time. I Wake up dead nodes but as soon as I Push on or Off it say Transmision fail - Communication problem. I have restored a buck up but it does not help. I try to remove or add Devices but it does not work.

 

Is there any body that can help me PLEASE. What is wrong/am I doing wrong? What should I do? reset every thing and start all over or?

 

I am very greatfull for your help

Owe in Sweden

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Hello, oweeri,

 

Had some similar problems with some older devices.

Was rebuilding the network by removing some devices and re-adding/ relocating them. Some devices I could  not remove  in the proper way. Even in direct vincinity of the HCL

I switched off the HCL. (Disconnected the Power cord.)

Did a factory reset of the device.

Switched the HCL back on.

Did a force remove of the device.

Reboot the HCL.

Now I could add the device again.

 

Hope this helps.

 

Good luck.

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