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Smart Home Forum by FIBARO Team

Brand new HCL no connection


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I just received a brand new FIBARO starters pack. I connected the gateway (serial 013507) as instructed. The 5 leds start blinking left to right, right to left and later from both ends to the middle.

This situation continues without change.

I tried to connect immediately to the router, no change.

My router is a TP Link C2300. DHCP server is on with IP adresses from

I browsed through this forum but found no solution.

Help is needed.


  • Like 1
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Does Fibaro Finder app detected the HCL?

If so, what do you see when you fill in the ip in the browser?

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  • Topic Author
  • Fibaro finder finds nothing (Mac Os). When I enter the IP, nothing found.

    I even tried to setup the fixed IP: nothing happened, even after restarting router.

    Zeer spijtig.



    Please login or register to see this spoiler.


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  • Topic Author
  • No, I read in the Fibaro forum that this was the fixed IP of the HCL initially

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    i don't think so, hcl is new on dhcp. So it has to get an ip adres from youre router.


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  • Topic Author
  • I removed the static routing IP, restarted router, restarted HLC: no change.


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    If LED moving to middle one and back for more than 10 minutes, than your HC has NAND memory problem. I'm sorry, but you need to RMA tours HCL.

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  • Topic Author
  • Done (Benelux). Concerns an obsolete firmware (2015). Replacement soon expected.

    Thanks to all for your input.
    See you later with better results on Z Wave installation.

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    • 2 weeks later...
  • Topic Author
  • New HCL unit works fine.

    Still problems with weather plug-ins (Yr weather and Yahoo): no results, location well defined.

    I read in another post that the tech team is working on it.

    Hope they present quickly a good working version.

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