Jump to content

Welcome to Smart Home Forum by FIBARO

Dear Guest,


as you can notice parts of Smart Home Forum by FIBARO is not available for you. You have to register in order to view all content and post in our community. Don't worry! Registration is a simple free process that requires minimal information for you to sign up. Become a part of of Smart Home Forum by FIBARO by creating an account.


As a member you can:

  •     Start new topics and reply to others
  •     Follow topics and users to get email updates
  •     Get your own profile page and make new friends
  •     Send personal messages
  •     ... and learn a lot about our system!



Smart Home Forum by FIBARO Team

HC2 update issues


Recommended Posts

Hello to all colleagues at the Forum! I'm Matheus from Brazil, maybe this is not the correct place for the post, and I apologize for that, but it is the only one that my user has permission ...
I have a big problem related to my HC2, I hope that some of the friends can help me!

It was unused for a while, and since I was unable to access it over the network, I ended up using recovery to reset the settings and leave it on DHCP.

The problem is that her firmware version has returned to 1.038. The central offers the update to version 1.040, which is successful, and I can perform the backup saved for version 1.047, and it ends there.

I can’t update it anymore, the control panel doesn’t offer me the option to update, it even offers very few features in the settings tabs, especially.

And I can't perform other backups that I have, from newer versions, when I try to restore the backups, there is an "error 3", or "error 4".


Please login or register to see this attachment.

Please login or register to see this attachment.

Link to comment

Join the conversation

You can post now and register later. If you have an account, sign in now to post with your account.

Reply to this topic...

×   Pasted as rich text.   Paste as plain text instead

  Only 75 emoji are allowed.

×   Your link has been automatically embedded.   Display as a link instead

×   Your previous content has been restored.   Clear editor

×   You cannot paste images directly. Upload or insert images from URL.

  • Create New...