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Hcl and hc-2 offline issue while power is on


A_diaa

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Posted

I got an issue with my controllers both hc-l and hc-2 , the controllers get offline and all LED lights are off although the power and network cables are pluged in and the ethernet port led indicator is flashing . Any ideas how to fix this issue as all my controllers are updated to the last versions 

Posted

@A_diaa

if this happens, wich lights are lit at the hc2?

can it be a failing switch?

  • Topic Author
  • Posted

    @akatar all lights were of and the controller was offline from the network although the ethernet light at the back of the controller was lighted up .... all i did is removed the power and put it back in the same power socket and it was back online . This case happened with me with different controllers not the same one . Any tips ? 

    Posted

    It sound like the controllers crashed

    is youre internet unstable?

    is youre power unstable?

     

  • Topic Author
  • Posted

    @akatarThanks for your fast response  ,no both are okay ... i faced this case in more than three different projects I installed. 

    Posted

    @A_diaa The hc2 i had, and sold a long  time ago, crashed every couple of days

    The only thing you can do is contact fibaro support and hope they will have a look, perhaps thay can trace a error log or something like that.

     

  • Topic Author
  • Posted

    @akatarokay thanks a lot , i will contact fibaro support hope it works .  

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