Version mismatch - HC3L is too new ;)

[KlyX 0]

When I want to work on a single device (in my case this happens with all light bulbs using hue) I get this message:

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So, somehow the app thinks my HC3 version is too old, instead it´s obviously too new.

 

Please, fix that bug, because single adjustments for bulbs is jut not possible and makes the app mostly unusable for me

 

Thanks!

 

[tinman 1,070]

that looks like cached message, it was like that before final app version.

Currently i see the lamp status (when looking at the plugin main) and can control the lamps:

 

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clear the cache

[KlyX 0]

Afaik it is not possible to clear the cache of the Home Center iOS App. But I tried to delete the app completely from the iPhone and reinstall it.

No change - still the same problem. And of course it is the most updated version

I also installed it only after configuring the HC3L - before that I did not have the app.

 

May I ask, what version of the HC3 you are running?

[tinman 1,070]

HC3L with 5.070.42

iphone on 14.4.2 with HC App 1.11.0

 

The plugin / QuickApp interface in the HC App is web UI based, so i would say clear Safari cache

[KlyX 0]

The idea was good - but: clearing Safari Cache on the oPhone did not help either.
I also installed the latest iOS right this evening. No help either.

I also deleted the mobile device out of the HC3L device list.

Still nothing...

maybe I just need to wait for another app update?

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How did you integrate the Hue bulbs? With the official integrated hue app or did you uses something else like that?

 

Because I actually use both - for my native Hue Bulbs I use the integrated app, for my Hue-compatible bulbs (innr) I use the mentioned QA (as the innr-Bulbs just dont react properly to the native app)-.

With the QA I can actually do coloring and brightness, but if I click on it for details, I get the same error...

 

[M.Mróz 12]

Hello @KlyX I have tried the same on HC3L and also reproduced the issue...

 

I have asked FIBARO colleagues and they said me that they are already aware of this issue and it is relevant for plugin and Quick App view, only for HC3L. What is more, it looks like the fix should be ready soon. 

[KlyX 0]

Hi @M.Mróz,

thanks for the feedback. That sounds good

I will patiently wait then

Edited April 9, 2021 by KlyX

[M.Mróz 12]

?

[KlyX 0]

The recent updates of the App solved the problem - now I can access also the bulb settings in the app