server Important: remote access down - Update

**K.Drozynski** · February 4, 2023

Dear customers,

Due to an unexpected server issue of the external service provider that took place yesterday, remote access is currently unavailable.

We are working on having the situation resolved as quickly as possible.

We would like to apologize for the inconvenience.

**K.Drozynski** · February 4, 2023

Dear customers,

Key functionalities of remote access have just been restored. These would be:

- remote access

- backups

- integrations

- push notifications

- email notifications

A temporary reduction of system overall performance caused by an unexpected server issue of the external service provider will be

resolved till Monday.

We would like to apologize for the inconvenience, and thank you very much for your patience.

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