Fibaro HC3 - Authorization Issue on Yubii app for iphone/ios

[HC3 Rookie 0]

Hi,

 

Looking for some help with connecting my fibaro HC3 to my iPhone. I constantly keep getting an authorization issue error when i try to connect on the yubii app. When i log in via id.cloud.fibaro with my laptop, i have no problem and I am able to get into the program. This is a new installation and i have done the following:

• added 3 rooms and 3 devices
• updated the software to ver 5.130
• create an account with ID cloud.
• hit the sync button a thousand times!
• using the same ID and password on the app and id cloud
• i have power cycled the device for 20mins, deleted the app and tried again, no luck.

 

Hoping someone can help, thanks for your time.

[Kemal inanir 0]

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[Robin_561 4]

Hello, a bit Late but i found a Way that works for me.

First you have to Close the App / then deactivate WLAN / now turn on Mobile Data / Open the App
If you can connect to the Home Center you can turn WLAN on again.
Hope it helps

[HC3 Rookie 0]

On 8/31/2023 at 7:00 PM, Robin_561 said:

Hello, a bit Late but i found a Way that works for me.

First you have to Close the App / then deactivate WLAN / now turn on Mobile Data / Open the App
If you can connect to the Home Center you can turn WLAN on again.
Hope it helps

Hi Robin, are your steps that you are saying to do, are to done on the iphone or computer?