Jump to content
Guides for the Forum ×
Poradniki na Forum ×

Welcome to Smart Home Forum by FIBARO

Dear Guest,

 

as you can notice parts of Smart Home Forum by FIBARO is not available for you. You have to register in order to view all content and post in our community. Don't worry! Registration is a simple free process that requires minimal information for you to sign up. Become a part of of Smart Home Forum by FIBARO by creating an account.

 

As a member you can:

  •     Start new topics and reply to others
  •     Follow topics and users to get email updates
  •     Get your own profile page and make new friends
  •     Send personal messages
  •     ... and learn a lot about our system!

 

Regards,

Smart Home Forum by FIBARO Team


Guest Message by DevFuse
  • 0

Unable to access HC2 from mobile devices because of the 'authorization issue'

see7tee_

Asked by see7tee_,

 Share

Question

see7tee_    0

see7tee_
Posted

Hi all,

 

After rebooting HC2 I'm having difficulties to log into the system from my mobile devices (both iOS and Android). Each time I'm getting message about 'Authorization issue' with an advice to make a synchronization from the browser. Needless to say that the synchronization doesn't help.

 

Please, advise.

 

Thanks in advance!

Link to comment
Share on other sites

2 answers to this question

Recommended Posts

  • 0

8Portview    0

8Portview
Posted

I had the same issue, tried the synchronization as you did, with no success. As a last resort I restored back up and that appears to have solved the issue.

Link to comment
Share on other sites
  • 0

Sankotronic    2,120

Sankotronic
Posted

Hi @see7tee_ ,

 

I'd like to help, but since in last 9 years using my HC2 I never encountered this problem have no clue what causes it. Do you use new Yubii app or you still use the old Fibaro mobile app?

BTW with my HC2 I still use the old app since Yubi app never worked with my HC2.

 

 

Link to comment
Share on other sites

Join the conversation

You can post now and register later. If you have an account, sign in now to post with your account.

Guest
Answer this question...

×   Pasted as rich text.   Paste as plain text instead

  Only 75 emoji are allowed.

×   Your link has been automatically embedded.   Display as a link instead

×   Your previous content has been restored.   Clear editor

×   You cannot paste images directly. Upload or insert images from URL.

×
 Share
Go to question listing
×
×
  • Create New...