Geofence Still Non‑Functional

[cag014 730]

Are they using their own user accounts? And is the Yubii app on their phones connected to the same HC3 as yours.

Geolocation only works if:

• each phone is logged into its own HC3 user (not the same user on multiple phones)

• the Yubii app is connected to the same HC3 system

• the HC3 has created a separate Mobile Device entry for each user/phone

If any of these are missing, the location updates won’t show up.

[747 18]

Yes, they have their own accounts and are connected to the same HC3:

 

Please login or register to see this attachment.

 

I have checked all possible settings on their phones and compared to mine, which is working but not traces of them when using geolocation..

 

BR

[cag014 730]

If all the settings on their phones are exactly the same as on our phone the geofence should work.

How you test if it wors? I mean do you use LUA scene, Block scene?

[_gev 0]

So geofencing still doesn't working on latest android >16?

[747 18]

On 5/23/2026 at 7:03 PM, cag014 said:

If all the settings on their phones are exactly the same as on our phone the geofence should work.

How you test if it wors? I mean do you use LUA scene, Block scene?

I found the problem on one of their phones, it was some sort of battery handling issue.

I set it to unrestricted (or similar) and then it started working also but it should have triggered a push message when he was returned home again which i didnt see (Or might have missed).

 

I use a scene that triggers on their IDs and "leave" and/or "enter".

 

BR

[cag014 730]

On 6/1/2026 at 12:50 AM, _gev said:

So geofencing still doesn't working on latest android >16?

It does work if you follow all necessary instructions

On 6/1/2026 at 11:42 AM, 747 said:

I set it to unrestricted (or similar) and then it started working ....

 

This is one of the most important settings