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Showing results for tags 'lab rats'.
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Fibaro treat users as lab rats
Sankotronic posted a topic in Home AutomationHello dear users of Fibaro products! Fibaro introduced new way of handling location services including time and time zone adjusting by forcing reboot of the gateway if you do any changes to this settings. This means that if you want to adjust time or change time zone by selecting another city this will end with reboot. I don't need to emphasize how stupid this is since I never had such need with any other computer or device alike. As all of you know an old bug with NTP service is not solved for long time which really puzzles me why? Home center is not just a computer it is device that control our houses and ACCURATE TIME is of the essence! Since NTP service is NOT working properly, most of us start to use Clock Sync VD to correct time drifting that Fibaro development team was unable to correct for so long time. Unfortunately after Fibaro introduced this beta firmware 4.136 this is not acceptable solution since VD causes Home Center to reboot! Actually, even if you don't use Clock Sync VD anymore and you go to Configuration Location and try to adjust any of the settings there this will end with forced reboot! What I don't like with Fibaro is that THEY FORGET TO MENTION THIS NEW "FEATURE" to their users! There is nothing about that in change log for 4.136 or 4.140: This kind of behavior from Fibaro for me is absolutely not acceptable! I have a strong feeling that they are trying to make lab rat from me, my family and my home! I can't let them do that at cost to completely abandon their system if necessary. Also if this practice continue to negatively influence my family and our home I will have no other solution but to call other users to organize and raise law suit for not sharing important information to us and disturbing our homes and families. I really hope that it will not go that far and that Fibaro will show more respect and responsibility for their users! At this moment very unhappy, disappointed and angry Fibaro user Sankotronic BTW - This REBOOT HC if clock or time zone is adjusted is NOT FEATURE like @T.Konopka tired to sell it to us here: this is VERY NASTY BUG that requires quick response from Fibaro team!