Welcome to Smart Home Forum by FIBARO
as you can notice parts of Smart Home Forum by FIBARO is not available for you. You have to register in order to view all content and post in our community. Don't worry! Registration is a simple free process that requires minimal information for you to sign up. Become a part of of Smart Home Forum by FIBARO by creating an account.
As a member you can:
- Start new topics and reply to others
- Follow topics and users to get email updates
- Get your own profile page and make new friends
- Send personal messages
- ... and learn a lot about our system!
Smart Home Forum by FIBARO Team
Search the Community
Showing results for tags 'repair'.
Found 1 result
Great repair support
robw posted a topic in Home AutomationHi, In June my precious HC2 broke down during night when I was asleep. The summer have been full with other things to do, so I waited until two weeks ago to contact support for repairs. The support team was great and helped me quickly with RMA documents. I sent it in, and got it back yesterday. It was packed in the parcel ok, and Fibaro also had place a small box of candy in it. They had changed the whole motherboard and also got back my latest backup. I have just finished upgrading the HC2 to the latest official release released this week, and all seems to work great! Shipping took a workweek, and shipping back 4 days. So when Fibaro got the HC2, they took care of everything in a workday and sent it back the same day. I want to thank Fibaro for the quick repairs and great support! Thank you! Wish you all a great day, Rob