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  • 0

HC2: Deleting device error


Question

Posted

Keep getting this message when I try to delete a device. Anybody have the same problem?

6 answers to this question

Recommended Posts

  • 0
Posted

Did You try to remove device phisicly from the system (Devices -> Delete Device), or only from "Your home" tab?

  • 0
Posted

I did experience the same few times yestday/today. I'm pretty new and just believed it to be 'normal'. Typically after 2 tries its ok and deletes. Yes, the proper Devices - Delete Device Tab. Its another Jeroen who told me to use this one unless the device is broken and you have no option!

Cheers,

Hans

  • 0
  • Inquirer
  • Posted

    I tried three different ways and it works after a few tries. but still cannot give you more inormation then that. Tried via Devices, Your House.

    • 0
    Posted

    Unless you use the Delete Device function (HC2 goes into learning mode) the device is locked to that particular controller and can not be added to another. I expect that this a security measure. If you are a reseller of FIBARO and you are testing devices for sale you should always delete them this way or they will not be found by another HC2

    • 0
  • Inquirer
  • Posted

    @ Johnny This is actually not true. I have a seperate remote which I directly link to light switches that I also have linked to the Fibaro system. I agree that it's best to remove devices this way.

    • 0
    Posted
    @ Johnny This is actually not true. I have a seperate remote which I directly link to light switches that I also have linked to the Fibaro system. I agree that it's best to remove devices this way.

    Sorry, I meant to another HC2

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