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Cam sends footage to HC2 ok, not visible via remote access



Software: 1.047

I have IP cam set up and its output video visible in my HC2 control panel locally (= HC2 can see IP cam ok).

I have remote access working fine: I can log in to my HC2 from outside my network, and see real status of devices/change statuses etc. (= remote access fine)

BUT when I remote access to the camera settings page, instead of the live footage, it displays the 'no_video' image:

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If I then click this image to enlarge it,


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to see if this works, I get a 502 proxy error.

Proxy Error

The proxy server received an invalid response from an upstream server.

The proxy server could not handle the request GET /cmh2/index.php.

Reason: Error reading from remote server.

(Camera is the one sold as the MiCasaVerde VistaCam, but as I said it works fine with the HC2 when I'm on the HC2s & its network)

Please advise.

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My understanding of the camera view is that the interface accesses the camera directly. If you are outside your network you would need to expose your camera streams and enter a public address for the cameras.

I guess it would be possible to use some form of HTTP tunnel for RTSP but I don't think this is how it is done. If I was running the proxy servers to allow this I would not want anything but H264 streams. Not many of the cameras support this so probably not something that would suite all users.

Worth checking with support on this as I do not know for sure what the capability is.


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