Foscam FI9821W V2 - no device of this type on iPhone app

[Guest dsilletti]

The camera works like a charm in HC2 web page, in iPhone app when I click on cameras I got this message "no devices of this type", in iPad app when I click on cameras I got black screen (no cameras).

HC2 version 3.590

Please solve this issue

Domenico

[MalvinYNJ 4]

Hi,

Can you post more information of your Foscam FI9821W, for example JPG path, MJPG path.

[mvrekum 2]

How are you accessing the camera's? From internal or external network? Did you set the FL9821W to mpeg mode? Search the board on how to do this.

I have a similar problem with HC2. When I access my cams from my internal network by web interface they all show up, however when I switch to the dashboard in the same web interface on my internal nework only the cams that are accessible from the internet show up.

[Guest dsilletti]

Hi, I'm connected in LAN at home, I didn't try from outside.

The cam works perfectly in Web Page, I setted in home page preview (JPG every 3sec.) and in the device page (MJPG).

Works in home page in MJPG preview too, no issues of any type, the problem is only in mobile apps (iphone and ipad too).

the setting are these:

JPG path: cgi-bin/CGIProxy.fcgi?cmd=snapPicture2&usr=xxxx&pwd=xxxx

MJPG path: cgi-bin/CGIStream.cgi?cmd=GetMJStream&usr=xxxx&pwd=xxxx

LEFT: cgi-bin/CGIProxy.fcgi?cmd=ptzMoveLeft&usr=xxxx&pwd=xxxx

RIGHT: cgi-bin/CGIProxy.fcgi?cmd=ptzMoveRight&usr=xxxx&pwd=xxxx

UP: cgi-bin/CGIProxy.fcgi?cmd=ptzMoveUp&usr=xxxx&pwd=xxxx

DOWN: cgi-bin/CGIProxy.fcgi?cmd=ptzMoveDown&usr=xxxx&pwd=xxxx

STOP: cgi-bin/CGIProxy.fcgi?cmd=ptzStopRun&usr=xxxx&pwd=xxxx

The ip address is in the IP address field in cam config page of HC2

Thanks

Domenico

[MalvinYNJ 4]

post a screenshot of your settings for us?

thanks

[Guest dsilletti]

This is the screenshot, the complete urls are in my previus post, just change username and password.

10.0.0.241 is the IP address of the cam, 88 the http port.

I use last available foscam firmware: V-2.11.2.8

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I configured secondary stream as MJPG with this one time command on the cam: http://:/cgi-bin/BGIProxy.fcgi?usr=&pwd=&cmd=setSubStreamFormat&format=1

Then all works perfectly in web, but in apps (iPhone and iPad) I have no cams.

Regards

Domenico

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[emariu 0]

deleted

[mvrekum 2]

Are you connecting remote via the home.fibaro.com web page or directly to your home IP? If the last you have to make the camera port(s) available from the internet via port forwarding.

[MalvinYNJ 4]

if you connect remotely, it should not be an issue. but if you access to your home isp directly, you will have to port forward your ip camera in order to to the camera available for viewing.

[Guest dsilletti]

Unfortunately it happens locally at home, I'm connectet in Wireless LAN, not from outside...

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Domenico

[MalvinYNJ 4]

Update your Fibaro application on your iphone and ipad and set your camera to mjpg.

[Guest dsilletti]

Update your Fibaro application on your iphone and ipad and set your camera to mjpg.

Updated today to 2.2 and changed the setting for home page view in MJPG but same result:

No device of this type.

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[MalvinYNJ 4]

Can you grant me remote access? I might be able to configure for you.

[jojo1967 1]

If you find a solution please share it with me, cause I have the same problem with my Foscam FI8910W and I tried almost everything

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[Lambik 194]

I had the same problem with Android Phone app.

It was solved when updating the camera with the newest firmware (V-2.x.1.10_20140516), which can be found on the

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.

Maybe you can try this?

[florins1 0]

Has anyone managed to fix this? I've updated the firmware, i can see the camera in fibaro's web interface, but in my ios app i only see a static picture, which is not refreshing. I use a mjpeg stream.

[R.Inczewski 0]

florins1, What is you mjpeg path? It should look just like:

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