Enough already

[dawiinci 5]

I think Fibaro does a lot behind the scenes but they don't give us any information which is unsatisfying.

However you have to understand that V4 isn't just a minor update. So if they take the time to bring us a bug free feature packed version 4.x I rather wait than forcing them to give us the update in a rush. For some issues hot fixes would be nice though.

If V4 is perfect no one will complain anymore.

Btw. I used Vera Lite and it is way more buggy and unstable than HC2. And there wasn't a "V4" around the corner.

[Guest sztywniak]

You will be pleasantly surprised. Worth the wait. Nothing more to write;-)

[deanrparry 19]

Biased opinion!

[Guest sztywniak]

Biased opinion!

why ?

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[deanrparry 19]

You love fibaro because you get early releases

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/emoticons/default_smile.png" alt=":)" srcset="https://forum.fibaro.com/uploads/emoticons/[email protected] 2x" width="20" height="20" /> while we all sit here with dead nodes and half baked software!

[Guest sztywniak]

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In my home I have 3 HC2 (3.590), 191 switches , 16 rollers , many sensors and devices ...hundreds scenes and virtual devices and many integrations. Look my posts in polish forum in Power Users.

I have only 1 dead node in my garden.

The study took me over a year but for me everything is working OK.

By profession I am a computer scientist and not an installer Intelligent homes.

The biggest problem with Fibaro is the lack of documentation. Only now after 2 years have developed. They are soon to share.

By the lack of documentation are such problems.

I like Fibaro bought 2 years ago is also nervous because the installer did not know anything.

He learned everything and I know that I can do well Fibaro.

I can record on the camera that I'm working even the most complicated things.

look to my blog (only polish)

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I use NFC, advanced voice recognition, artificial Intelligence ...

My house says information from wikipedia, google and many many more ..

[remcoploeg 10]

sztywniak,

Great news that you are known that 4.x is great. But like everybody is saying, we have huge an strange problems. Everytime it is fixed in 4.x but we don't get even a schedule. Days, Weeks, months, years... ? Even Apple, Google and Microsoft are betting in sharing...

[Guest sztywniak]

sztywniak,

Great news that you are known that 4.x is great. But like everybody is saying, we have huge an strange problems. Everytime it is fixed in 4.x but we don't get even a schedule. Days, Weeks, months, years... ? Even Apple, Google and Microsoft are betting in sharing...

I don't know

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then later the better

[alex88 71]

Dear Fibaro,

I have spent more than € 2000 on your products, and I am greatly disappointed to find that very few of the functions you boast about in your glossy marketing are actually available. You don't even bother to tell new customers about this fact, so we all have very frustrating hours and days trying to figure out where all the functionality we have paid for is - only to end up here to get the truth about your misleading advertising and obscure release plans. I think new customers deserve to know what they're getting into when they are buying your products, and I think I can do something about that.

I am very tired of hearing you pretend to be Apple and that you don't disclose your release plans. There is a huge difference between what you are doing and what Apple is doing. Apple always releases the functionality that they advertise. You basically release foilware and vague dreams.

I also don't feel confident about the safety of your products. There are just too many stories about melting and malfunctioning dimmers and smoke sensors that don't work. I have returned three smoke sensors myself after testing them in heavy smoke with negative results.

So, I'm now working on putting consumer power into practice. My HC2 will soon start running a script that will check if version 4.0 is installed. If it isn't, it will post daily global tweets on Twitter with unpleasant truths about your products that I will collect from various forums and queue up in a database, and I'm sure many of the unhappy first movers here will gladly contribute. One such truth is that your products are not allowed to be sold in Sweden for security issues.

After working many years in marketing, I can tell you that powerful detractors like me are the last thing you want for your brand.

The only way you can stop this is to deliver on your promises, or at least tell us when the functionality you have promised will be available.

Firstly, topolino, I appreciate your frustration. I have spend considerably more on Fibaro products than even you and I have had my fair share of pain. That said I am sure that there is still a lot more pain to endure yet.

The advertising is false and misleading. I am not sure why Fibaro do this. It would be easy enough to have a separate section of the website advertising exciting new features yet to be released. I have seen this done effectively on other company websites, so there is no reason for Fibaro to blur the lines.

For those of you with dead nodes have you tried running a script to automatically wake the nodes up? PS: If you want I can share mine with you but it’s basically a modified version of one that has been posted on this forum already.

To put my response into context I have 83 connected devices (with just over 120 switches) and am aiming for over 100 devices when I finish this phase of my renovation.

For the first few months my system appeared to be totally unstable. Dead nodes were constantly appearing, so the first problem I had was telling if my whole system was a mess or if it was isolated.

As each dead node appeared I specifically avoided checking whether it was dead or not in the dead nodes script. I now have around 10 devices that are no longer being checked. The remainder of my system is pretty close to fully stable.

When I say fully stable a dimmer just died 5 days ago. When I get a chance I will replace it and return the unit as faulty. The last two failures were on 9th June and one back in May and when I say failure I mean that the nodes appeared as dead but the script then woke the node up, so in fact there was “nothing” wrong.

If I didn’t have the script running then yes, it may have been annoying seeing two dead nodes over the last 2 months, however I now have to diagnose why the other 10 or so devices are showing up intermittently as dead nodes. Unfortunately I don’t have the time to do it right now, but I’ll be back talking to Fibaro support when I do get the time to tackle it.

It will be interesting to see if all of the remaining dead node issues will be easy to resolve, or if it becomes a nightmare, which I fear is what a lot of you are experiencing.

[topolino 0]

Thank you for sharing your interesting story, amilanov. I'm putting my investment in this system on hold until I see fewer unhappy users.

Fibaro have posted an official report about this thread in this same part of the forum.

[alex88 71]

Thank you for sharing your interesting story, amilanov. I'm putting my investment in this system on hold until I see fewer unhappy users.

Fibaro have posted an official report about this thread in this same part of the forum.

I'll keep you posted as to how the diagnoses goes

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[sjauquet 16]

In august 2013 I bought 17 FGD-211 Dimmers

I did not pay attention that 3 devices where with firmware 1.9, the others where with firmware 2.2

My electician installed them in december

I have then the bug when using S2, S1 is buggy, needs to click 3 times to operate the load (lights)

I finaly found this forum on the fibaro website, explaining that it's a well known bug.

Please login or register to see this link.

So early 2013 Fibaro was wall aware of this bug and they fixed it with firmware higher than 1.9

I asked for support and the guy played dumb and after 1month of email ping/pong I still have no solution than to degrade the functionality of the dimer (using parameter P10 = 0 solve the issue, but will kill soft start/stop)

Why the hell Did I receive buggy devices when there are perfectly working devices with 2.2 firmware ???

I'm asking them to send me 3 X 2.2 devices so I can replace my faulty devices without being without light for weeks.

i will have to pay an elecrician to do the job And I prefer to do it only once (if I have the spare) and I will have to pay to send faulty back.

All this because they didn't want to recall 1.9 devices from the stores.

That's a big fail and showing no respect to their customers.

[ACC Chris 0]

In august 2013 I bought 17 FGD-211 Dimmers

I did not pay attention that 3 devices where with firmware 1.9, the others where with firmware 2.2

My electician installed them in december

I have then the bug when using S2, S1 is buggy, needs to click 3 times to operate the load (lights)

I finaly found this forum on the fibaro website, explaining that it's a well known bug.

Please login or register to see this link.

So early 2013 Fibaro was wall aware of this bug and they fixed it with firmware higher than 1.9

I asked for support and the guy played dumb and after 1month of email ping/pong I still have no solution than to degrade the functionality of the dimer (using parameter P10 = 0 solve the issue, but will kill soft start/stop)

Why the hell Did I receive buggy devices when there are perfectly working devices with 2.2 firmware ???

I'm asking them to send me 3 X 2.2 devices so I can replace my faulty devices without being without light for weeks.

i will have to pay an elecrician to do the job And I prefer to do it only once (if I have the spare) and I will have to pay to send faulty back.

All this because they didn't want to recall 1.9 devices from the stores.

That's a big fail and showing no respect to their customers.

So are you saying Dimmers Version 1.9 are all faulty/ bad as i have 7 which are all intermittent. And will not work with Dimable LED's no matter what i try......

[Starbug 0]

I have then the bug when using S2, S1 is buggy, needs to click 3 times to operate the load (lights)

To be honest im seeing that but with my dimmers and they are all 2.2 versions so I don't think its fixed or any better in the latest versions. Sometimes I have to click S1 3 times to get the light to come on. And S2 which I associate to say another dimmer just a few meters away is very intermittent, sometimes it works sometimes it takes 3 or so clicks to operate the remote dimmer. Very annoying!

[alex88 71]

In august 2013 I bought 17 FGD-211 Dimmers

I did not pay attention that 3 devices where with firmware 1.9, the others where with firmware 2.2

My electician installed them in december

I have then the bug when using S2, S1 is buggy, needs to click 3 times to operate the load (lights)

I finaly found this forum on the fibaro website, explaining that it's a well known bug.

Please login or register to see this link.

So early 2013 Fibaro was wall aware of this bug and they fixed it with firmware higher than 1.9

I asked for support and the guy played dumb and after 1month of email ping/pong I still have no solution than to degrade the functionality of the dimer (using parameter P10 = 0 solve the issue, but will kill soft start/stop)

Why the hell Did I receive buggy devices when there are perfectly working devices with 2.2 firmware ???

I'm asking them to send me 3 X 2.2 devices so I can replace my faulty devices without being without light for weeks.

i will have to pay an elecrician to do the job And I prefer to do it only once (if I have the spare) and I will have to pay to send faulty back.

All this because they didn't want to recall 1.9 devices from the stores.

That's a big fail and showing no respect to their customers.

So are you saying Dimmers Version 1.9 are all faulty/ bad as i have 7 which are all intermittent. And will not work with Dimable LED's no matter what i try......

I have about 100 LED lights in the half of the house that I have renovated and I also had problems with getting them to work.

The fact is that not all dimmable LEDs work with the Fibaro Dimmer modules. I tried some middle of the range and high end Philips LED GU10 bulbs in the end only 1 model worked; Philips Dimtone. The other bulbs flickered, some to the point that the light was strobing or would turn off below or above certain dim levels.

You need to try a few different brands and models unless you are lucky and get one that works the first time.

Also, the Fibaro Dimmer modules buzz quite a bit in certain locations. I haven't worked out yet if it is the modules or the circuit that they are connected to, but after doing some research it's a common problem with LED bulbs. They have come a long way in the past few years but all of the creases haven't been ironed out yet.

[sjauquet 16]

In august 2013 I bought 17 FGD-211 Dimmers

I did not pay attention that 3 devices where with firmware 1.9, the others where with firmware 2.2

My electician installed them in december

I have then the bug when using S2, S1 is buggy, needs to click 3 times to operate the load (lights)

I finaly found this forum on the fibaro website, explaining that it's a well known bug.

Please login or register to see this link.

So early 2013 Fibaro was wall aware of this bug and they fixed it with firmware higher than 1.9

I asked for support and the guy played dumb and after 1month of email ping/pong I still have no solution than to degrade the functionality of the dimer (using parameter P10 = 0 solve the issue, but will kill soft start/stop)

Why the hell Did I receive buggy devices when there are perfectly working devices with 2.2 firmware ???

I'm asking them to send me 3 X 2.2 devices so I can replace my faulty devices without being without light for weeks.

i will have to pay an elecrician to do the job And I prefer to do it only once (if I have the spare) and I will have to pay to send faulty back.

All this because they didn't want to recall 1.9 devices from the stores.

That's a big fail and showing no respect to their customers.

So are you saying Dimmers Version 1.9 are all faulty/ bad as i have 7 which are all intermittent. And will not work with Dimable LED's no matter what i try......

The 1.9 and 2.2 dimers are the same. 2.2 dimers can be upgraded wirelessly, 1.9 can't and have a bug (s2 bug, when s2 is used, you need to click 3 times S1 to operate light...).

Fibaro dimers are not very good with leds, if you have more than 20 - 25w of leds its better.

Philips master led are working. Search for bypass mounting on vesternet.

[Guest gembrain]

The main problem with Fibaro dimmers is that they are leading edge type. Work great with resistive loads such as filament bulbs and halogens.

For buzz free smooth dimming the vast majority of LED bulbs or LED drivers need a trailing edge dimmer.

[dawiinci 5]

Isn't this the reason why they sell this: Z-Wave Fibaro Dimmer Bypass

[Guest gembrain]

I understand that the bypass is just to present an extra load to the dimmer so that if you only have maybe a 5 watt LED in the circuit the dimmer has sufficient power being drawn for it to operate properly.

Some LEDs are designed to be happy with leading edge - and hopefully more will be as time goes on.

This isn't just a Fibaro problem. Plenty of people who have changed their incandescent bulbs to LED have had problems.

Google "LED leading edge dimming" for more info

[Starbug 0]

The 1.9 and 2.2 dimers are the same. 2.2 dimers can be upgraded wirelessly, 1.9 can't and have a bug (s2 bug, when s2 is used, you need to click 3 times S1 to operate light...).

Hi Sjauquet, Were did you get the information that version 2.2 dimmers have the s2 bug fixed? I still see this with all my v2.2 dimmers which all use s2

Thanks