Terrible slow

[remcoploeg 10]

Since two days (and nothing have changed) when I try to turn a light on I have to wait sometimes one minute ore more till the light is on.(great experience....) I have restarted the HC2 (running v 3.591) several times, but from the start I have the same experience.

Anybody also this experience? And how can I see what is wrong? When I click the light on I directly get in the interface that the light is on, but the light is off for more than a minute till it is on...

How can I debug this?

[hardik_hrc 1]

I am on alpha build and that is happening to me but only with lights and only when using android.

[deanrparry 19]

i had these issues aswell and found zwave signal was poor in porch where my fusebox and mains in was for the house... since adding a repeater in its been perfect!

[remcoploeg 10]

deanrparry,

What is the type of your repeater?

[deanrparry 19]

Just a few tkb power plugs

[remcoploeg 10]

Ok. Have that already. But suddenly if have this the last days...

[j.nowacki 5]

If you still have this problem please contact our support team with an e-mail: [email protected] becacuse it might require some more sophisticated actions.

[menno26 0]

Also I'm experiencing a terribly slow zwave response since a few days. I tried lots of stuf like rebooting, restoring backup, upgrade but no results. The update to 3.591 didn't work because of a error 6??

Scene's seem to work fast but manually turning on or off devices takes minutes!

[iblis 0]

Gents,

If this only happens when using the physical light switch and not when using software, then check if you got S2 associated to anything on the module that gives you trouble. If you do then remove the association and try again. If that fixed the problem then you have discovered an infamous bug that a lot of us are struggling with.

The only quick fix for now is to trigger events with S2 through LUA instead of using association on your dimmer module.

I really hope Fibaro will fix this problem in v4.0.

Best regards,

iblis

[menno26 0]

Hi Iblis,

No, the delay is in trough the web interface and iPhone app. I am not using associations a lot.

Scene's, triggers and associations seem to work fine.

[smartronix 0]

Today had this problem at my customers house while installing there. There was a delay of 15-20 sec. after i pushed the button on an Android tablet (Samsung) . I couldnt find anything, although it was a very basic setup with 6 simple scene's. when i tested on my iPhone there was no delay at all... Weird, seems to me as an Android bug in the app?

[valitasca 3]

Try to change the wifi router, i had the same problem with an Asus router.

After i change it the problem was gone.

[menno26 0]

Problem solved after reconfiguring almost every device.

Thanks Fibaro support!