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  • 0

Android app 1.3 not stable anymore


Question

Posted

Dear All, till a few days ago, I never experienced issue with android app. In my opinion, it was way faster than Iphone and Ipad apps.

Since a few days, in local connection, android 1.3 is completely lagging (long time response or no response at all from device) while if from the same phone and still on the same local connection I go to GUI, I see instant "Transfer OK" and devices response as light speed.

Does somebody knows what's happening cause I have a huge showroom to present Fibaro products to my customers and showing a non working or laggy system is not good at all for business...

Fibaro?

PS: Iphone app seems to work normally

Thank you very much in advance,

5 answers to this question

Recommended Posts

  • 0
Posted

Clear the cache data on your fibaro app. And reconnect to your hc2.

  • 0
  • Inquirer
  • Posted

    Dear Malvin,

    Thank you for your answer.

    Unfortunately, I tried and didn't work

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    /emoticons/default_sad.png" alt=":(" srcset="https://forum.fibaro.com/uploads/emoticons/[email protected] 2x" width="20" height="20" />

    I think I'll try to downgrade to previous version.

    [ Added: 2014-08-14, 14:41 ]

    Ok, I found the issue but I don't know how to solve it.

    It's related to routers. I have 3 different routers that are DHCP client from the main gateway. So 3 different subnet (actually 4 with the gateway).

    With 2 of the 3, Web interface is instantaneous, Iphone APP is very slow (3-5sec to switch), Android is Very very slow (15-25sec).

    With the third one (the farest) every app are instantaneous.

    What I don't get is:

    Why such a difference between Web (GUI) and Apps? Port related?

    Why such difference between to router with basic config and same brand?

    • 0
    Guest Lode
    Posted

    Did you try to restart HC yet ?

    • 0
    Posted

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    • 0
  • Inquirer
  • Posted

    @Lode: I did try to restart but as it works Perfectly with GUI I don't think it's related.

    @steven: I'm dld it and hope it will be working faster than phone app with my issue. However, as android app is working like lightning when connected to the "Good" router, I really would like to know what should be changed in the 2 others. They work for sure but something is preventing Apps data to travel without delay...

    [ Added: 2014-08-21, 11:06 ]

    I see that I'm not the only one with this issue.

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    Anyone have an idea? To summarize, From android devices (I have 3 of them included tablet) in local 20-30s delay. On GUI from the same devices, it is instantaneous.

    Iphone and Ipad => instant as well.

    Anybody have a solution?

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