Sales ban on dimmer, switch and wall plug

[andarv 0]

Then it was time again, Swedish authorities (Electricity Safety Authority) has introduced a ban on the sale of dimmer FGD211 and switch FGS211. The Wall plugg is already under the same restriction.

Problems of heat generation is perhaps something that fibaro should take a little more seriously?

Now you can not buy much more than HC2/HCL controller from Fibaro in Sweden. When will the other EU countries follow suit?

[Liquidchild 2]

Is there anything formal to back this up?

[Guest fat]

Is there anything formal to back this up?

This was mentioned in another thread and a link was supplied to the Swedish Electrical Safety Board website, but at that stage nothing had been mentioned on their site

[JanJoh 1]

Hm, same ban as Wall plug, or is it a recall?

[djesko 1]

Sales ban .

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[JanJoh 1]

Sales ban .

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I'll Go make popcorn and await the excuses...

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[Liquidchild 2]

This is definitely worrying as this is now a number of fibaro products that have been highlighted.

Is it that Sweden regulations are tighter than most places? Fibaro definitely need to start giving some reassurances of safety around their products as right now I am concerned.

[JanJoh 1]

This is definitely worrying as this is now a number of fibaro products that have been highlighted.

Is it that Sweden regulations are tighter than most places? Fibaro definitely need to start giving some reassurances of safety around their products as right now I am concerned.

Not really. As a member of the EU we're under the same regulatory standards as the rest of the member states. It comes back to the freedom of goods and services and all that.

If Fibaro actually thinks that sweden has harsher regulatory standards, by all means, let them contest the ruling with a CE conformity report from an independent tester.

[hvb83 1]

Hmm, but judging by the complaints about the distance between the connectors, I think also other manufacturers will be affected. Aeon labs and Qubino seem to be using the same kind of connectors.

Not that this makes it any less worrying...

To me it appears the dimmer is simply withdrawn for the lack of a proper label. This is of course something Fibaro should have taken care of, but does not present an immediate fire hazard. The way I read it, the connector is rated up to 10A. Assuming that 10A does comply to EU-standards, you should be fine if you put a maximum of 2300W through the relay. Since the dimmer is only rated to 500W anyway, based on this document, I'm not very worried.

I agree it's a serious issue and it shows that Fibaro does not only disrespect its customers but also safety legislations, but let's not make a bigger deal out of it than it is. With the dimmers you're probably not in any danger, only if you use high amps on your relay you might want to reconsider doing so...

[HeroS 0]

Also look here:

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Fibar Group would like to announce that Swedish National Electrical Safety Board asked for clarification according construction details of Fibaro Universal Dimmer and FIBARO Relay Switch. Bearing in mind the knowledge and authority of Swedish Electrical Safety Board, Fibaro began additional testing aforesaid devices in order to verify its compliance with the regulations of Swedish market. Until the end of the tests, all deliveries of Universal Dimmer and Relay Switch to the Swedish market have been suspended.

Our company would like to stress the fact that all Fibaro devices are safe for both the user and his property and this action is a matter of Swedish market requirements – does not concern other countries.

[storskogen 8]

This explains why I cant buy new switches from the swedish partner Comex. I feel a little worried that I now have a +15k (SEK) system that will be useless unless Fibaro meets the Swedish authorities rules. I really hope this isn´t going to be the end

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Is there any other country that uses the same Fibaro standard as sweden that still sell fibaro units?

[UrSv 6]

Why would your system be useless? Mine works exactly the same as it did before the sales were stopped.

Every other country in the EU, at least, that sells Fibaro still has the stuff so no problem.

[storskogen 8]

Why would your system be useless?

Every other country in the EU, at least, that sells Fibaro still has the stuff so no problem.

If the Swedish authorities ban the items and I in worst case have a fire due to the product im not sure the insurance company will pay me. IF that is the case in my opinion the product is useless. A unit to control nothing isnt really useful, dont you think?

I have sent an email to the Swedish authorities to see if that is the case (ban=I have to remove the items). I will not remove them until I have an answer from the authorities, most of the time they work

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[j.nowacki 5]

storskogen, devices were only withdrawn from sales, with no effect on already installed modules. We are working on this case, these modules will be back in Swedish market after fulfilling some necessary procedures.

[UrSv 6]

If the Swedish authorities ban the items and I in worst case have a fire due to the product im not sure the insurance company will pay me. IF that is the case in my opinion the product is useless. A unit to control nothing isnt really useful, dont you think?

I have sent an email to the Swedish authorities to see if that is the case (ban=I have to remove the items). I will not remove them until I have an answer from the authorities, most of the time they work

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As explained by j.nowacki it's only sales that are stopped.

[Liquidchild 2]

I am really confused/concerned by the whole Fibaro safety aspect at the moment, as you will see from some other posts and wish someone from Fibaro would stand up and put this to bed for me (i can't imagine it would be that hard to do!).

Why have Sweden banned any Fibaro products, do they not all carry the CE marking, which by my understanding means that:

• •the manufacturer has checked that these products meet EU safety, health or environmental requirements
  •is an indicator of a product’s compliance with EU legislation
  •allows the free movement of products within the European market

Taken from the UK Government Website:

By placing the CE marking on a product a manufacturer is declaring, on his sole responsibility, conformity with all of the legal requirements to achieve CE marking. The manufacturer is thus ensuring validity for that product to be sold throughout the EEA. This also applies to products made in third countries which are sold in the EEA and Turkey.

Not all products must bear the CE marking. Only those product categories subject to specific directives that provide for the CE marking are required to be CE marked.

CE marking does not mean that a product was made in the EEA, but states that the product is assessed before being placed on the market. It means the product satisfies the legislative requirements to be sold there. It means that the manufacturer has checked that the product complies with all relevant essential requirements, for example health and safety requirements.

If you are a manufacturer it is your responsibility to:

•carry out the conformity assessment

•set up the technical file

•issue the EC Declaration of Conformity (DoC)

•place CE marking on a product

Is it therefore possible to share any of this supporting documentation to prove the overall testing and safety of these devices. I have asked this before, but never seem to get a direct or satisfactory answer.

I can understand the frustration that Fibaro as a company may have by people like me, but to be honest, I have seen a few posts on other sites that refer to 'melting' units and while i accept the exact circumstances of these occurances are not known (incorrect wiring etc.), i still think that Fibaro would want to do all they can to demostrate the safety of their products and someone from a forum posting a 'their safe' message on this forum doesn't do that - proof and documentation is required - again, can this be provided?

[ Added: 2014-12-12, 13:31 ]

Hi... any update on the above?

[ Added: 2014-12-16, 12:17 ]

Guess this is just being ignored....?

[speedy 64]

storskogen, devices were only withdrawn from sales, with no effect on already installed modules. We are working on this case, these modules will be back in Swedish market after fulfilling some necessary procedures.

What are the "necessary procedures" ?

Regards.

[JanJoh 1]

these modules will be back in Swedish market after fulfilling some necessary procedures.

...like a complete redesign you mean? ;=)

[karelin 0]

storskogen, devices were only withdrawn from sales, with no effect on already installed modules. We are working on this case, these modules will be back in Swedish market after fulfilling some necessary procedures.

Are you kidding me? You are now officially putting your customers in danger.

Do you honestly think that Sweden have some extraordinary demands of electrical appliance in the EU? For the people that don’t speak Swedish let me do a rough translation of the comments of the Swedish authority: “Fibaro have not written down on the device what type of voltage and currency the device need and is not following the required distance for the electrical parts. As a consumer you can ask the reseller for a reclamation. “

Since Fibaro are constantly ignoring the comments in these forums and now the law and add on top -bringing their products to market without knowing the regulations - I would be very worried.

I’ve sent mail to the reseller asking for a full reimbursement.

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[rantta 2]

Well, someone is happy.

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