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  • 0

Home Center Lite - Cannot Be Restored - Need Firmware Image


Question

Posted

Hi,

I have a home center lite. It's been working properly. Suddenly after a brief power outage, when it booted up again, I could no longer see any devices. The rooms are still there, but there are no devices.

The internet LED is not working. Even if I keep the recovery button pressed and it goes to the default IP, I can access the system locally, but remote access is not working under any scenario.

The system is acting really weirdly. It won't let me save any information (The backend keeps giving me a Access Is Denied error even if I try to change the date and time, for example).

Please help. I have team viewer set up.

I've tried to enter recovery and repair/recover, but since it cannot access the internet, I am unable to.

I haven't tried the repair from file option since I do not have the requisite image file.

Regards,

Abhilaksh

7 answers to this question

Recommended Posts

  • 0
Posted

abhilash, please contact with [email protected]

  • 0
  • Inquirer
  • Posted

    Hi

    I've sent a message to support.

    Hopefully we can resolve it quickly.

    Please login or register to see this image.

    /emoticons/default_smile.png" alt=":)" srcset="https://forum.fibaro.com/uploads/emoticons/[email protected] 2x" width="20" height="20" />

    • 0
    Posted

    abhilash, btw what adres IP got HCL? you can try unplug and plug cable with internet

    • 0
  • Inquirer
  • Posted

    Hi,

    HCL has 192.168.81.1

    I've assigned 192.168.81.200 to my router

    My computer is 192.168.81.10

    So I can access the HCL locally, but I have tried restarting it multiple times, tried to recover, but still no luck.

    Please help soon because my entire home automation setup is not available right now.

    Regards,

    Abhilaksh

    • 0
    Posted

    abhilash, 192.168.81.1 you are holding button recovery too long.

    Press and hold recovery button

    press 1 time on hcl button power

    when leds are start working (they will start animate from middle) release recovery button

    then hcl should have dhcp address from your router and then he will have internet

    • 0
  • Inquirer
  • Posted

    Dear A. Socha,

    When I try to set network mode form Static IP to DHCP in LAN Settings, I get an access is denied (403) error. I am the only user on the HCL.

    The only way I can access the interface is through long-pressing the Recovery button, so that the HCL gets a Static IP.

    I think there is some kind of corruption which has taken place for the HCL isn't letting me save any settings in the interface. I cannot even change date and time because I get a 403 error.

    I've tried different routers, different internet connections, different homes.

    Please login or register to see this image.

    /emoticons/default_sad.png" alt=":(" srcset="https://forum.fibaro.com/uploads/emoticons/[email protected] 2x" width="20" height="20" />

    Please help me? maybe if you can remotely access my system, it will become clearer what is going wrong.

    Thanks a lot.

    Regards

    [ Added: 2014-11-03, 16:11 ]

    Could someone please link me to a stable firmware image for the HCL. I would like to use the repair from file option in recovery mode.

    • 0
    Posted

    Hi does home center lite support remote access? how did you do it?

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