I'm on 4.031 and I cannot add any devices

[alandee 79]

OK, so The disaster that was 4.030 made me reset my home box, I've reset everything, restored to 1.047, but can't keep restoring upgrades to the 3.590 backup .. I don't get the upgrade option through "general" now I'm kinda stuck !

Please login or register to see this image.

/emoticons/default_smile.png" alt=":)" srcset="https://forum.fibaro.com/uploads/emoticons/[email protected] 2x" width="20" height="20" /> still ... ... 1.047 might be more stable

Please login or register to see this image.

/emoticons/default_icon_eek.gif" alt=":shock:" />

Any thoughts ?

[glow=red]Now I've gone through on a clean fresh 4.031 install and cannot add any devices, battery or powered ..[/glow]

Cheers,

al

[robmac 173]

Force upgrade on that version?

Has it recovered properly?

As I have bellyached mine has not

[alandee 79]

robmac, how do you force update ? I'll have a search of the forum ..

Cheers,

al.

[A.Socha 133]

in configuration tab you got button force update

[robmac 173]

in configuration tab you got button force update

all unlocked

[alandee 79]

yeah nope... thats where i thought it should be .. instead recovered, deleted everything, reset to factory defaults, currently on the merrygoround think it's updating at the moment to 3.6, so from there I should be able to restore a backup I think .. but instead I might delete all the backups I have and start from scratch

Please login or register to see this image.

/emoticons/default_smile.png" alt=":)" srcset="https://forum.fibaro.com/uploads/emoticons/[email protected] 2x" width="20" height="20" />

Thanks though!

Cheers,

al.

[ Added: 2015-01-10, 21:07 ]

OK, so now I'm on 4.031 and I cannot add any devices on a clean new fresh install .. anyone ?

Deleted the device ( even though there was nothing added yet, completely fresh install, and then re added, so exclude then include worked .. this cannot be normal or expected behavior ? or is it ?? on a fresh clean reset to factory default box ???

oh, well, at least i have a method now ..

[MrMKHR 1]

Deleted the device ( even though there was nothing added yet, completely fresh install, and then re added, so exclude then include worked .. this cannot be normal or expected behavior ? or is it ?? on a fresh clean reset to factory default box ???

if I understand correctly what you did then it makes perfect sense.

This is normal behaviour and actually is on the side of the devices.

inclusion / exclusion is a two-way pairing. so if you include, both the HC2 and the device will have it in their memory. If you reset the HC2, the memory on the HC2 might be deleted, but the device will still be "paired" to the HC2 that won't remember about it.

Now you'll have to exclude the device (this can be done by ANY controller, not only the previously paired one) before you can include it again.

[sve 1]

or reset the device; this also clears the memory (of the device) and makes it ready for include again

[Joost_NL 0]

or reset the device; this also clears the memory (of the device) and makes it ready for include again

After a reset you have to do the following steps:

- Remove the device from the HC2

- Add the device to the HC2

Look at the note in the operating manual.

[ Added: 2015-01-10, 21:49 ]

OK, so now I'm on 4.031 and I cannot add any devices on a

Did you choose the option to erase the devices from the z-wave memory during recovery?

Please login or register to see this attachment.

Please login or register to see this attachment.

[alandee 79]

Did you choose the option to erase the devices from the z-wave memory during recovery?

Thanks yep, I did, but what you say makes sense. I'm just over it this weekend I think !

Cheers,

Al

[ Added: 2015-01-11, 17:54 ]

Deleted the device ( even though there was nothing added yet, completely fresh install, and then re added, so exclude then include worked .. this cannot be normal or expected behavior ? or is it ?? on a fresh clean reset to factory default box ???

if I understand correctly what you did then it makes perfect sense.

This is normal behaviour and actually is on the side of the devices.

.

And also this makes perfect sense, thanks for the clarity.

Cheers,al.

[ Added: 2015-01-11, 17:57 ]

or reset the device; this also clears the memory (of the device) and makes it ready for include again

Thanks, yeah, I actually did, but until I removed the "slave" device within hc2 it would not re add.. NVM... I've gotten everything except door sensors working and a few aeotec items and a siren .. And dimmer switches that won't re associate .. But all good..

Cheers,al.

[ Added: 2015-01-11, 18:03 ]

Ok so I should probably have mentioned I reset all the golf balls with the blue then red procedure, I tried dis associating lighting with triple clicking, might be something I'm doing wrong ... ?

Cheers,

Al.