Can't add devices

[had-z 0]

Yesterday i wanted to add a new device to HCL, but the button "add" won't work (nothing new here, when that behaviour appears i only restart the system and problem "solved"), this time the HCL suddenly disappeared from my network and fibaro finder won't find the HCL, i had to recover the system to access again in the HCL.

Here is the problem: Now i can't add none of my devices, restarted the z-wave but for some reason the HCL is not recognizing the devices in the learning mode.

[petergebruers 1,268]

First thing I would do is mail [email protected]. They often try to diagnose that sort of problems to make sure it doesn't happen again. Anyway... pure speculation here... corruption of your database or backup? In any case... you don't have access at that level, so I'm back at my first suggestion!

[had-z 0]

Thanks for the reply, solved the problem deleting one by one the devices(weird, because the hcl was in blank after the recovery) next i have to add each device again.

[petergebruers 1,268]

Thanks for the reply, solved the problem deleting one by one the devices(weird, because the hcl was in blank after the recovery) next i have to add each device again.

Thanks for replying. I'd catalogue that under 'corruption'. My V4 showed a device that was not visible in V3 (but present in the database). Support removed it from my V3. Glad you solved it.