Cannot update from 4.024 to 4.032, any ideas?

[Guest Matt Childs]

Hi, I am trying to upgrade my software from 4.024 to 4.032 but cannot even get passed the install terms page. I just get access denied and the screen returns to the dashboard. How can I update?

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[A.Socha 133]

Matt Childs, are you doing this as a admin?

[dawiinci 5]

Are you doing it remotely? If so go local and it works.

[Guest Matt Childs]

Yes as admin via the remote access site.

[dawiinci 5]

I tried that as well but it didn't work. It only worked when doing it locally. Not sure if this is intentional but it looks more safe anyway.

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Try to access locally.

[Guest Matt Childs]

Hi, probably a simple answer but how do I log in locally?

My computer is wired into the same network as the HC2 and everything is controlled by the remote access within a browser. There doesn't appear to be a button on the HC2 for updates, just an LED flashing to inform that an update is available.

[boomx 43]

Type the IP of our HC2 into your browser...

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/emoticons/default_wink.png" alt=";)" srcset="https://forum.fibaro.com/uploads/emoticons/[email protected] 2x" width="20" height="20" /> something like 192.168.0.101

You find your IP under Configuration -> LAN-Settings

[Guest Matt Childs]

That worked, many thanks for your help!