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  • 0

HRT4 ASR-ZW


Question

Posted

Hi, after the upgrade to 4.033 my HRT4 ASR-ZW does not send the right "status" (on /off) to HC2. To know the right status i must do a "soft reconfiguration". how i can fix?

 

10 answers to this question

Recommended Posts

  • 0
Posted

Support told me it's a know issue in version 4.

  • 0
  • Inquirer
  • Posted

    Great...

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    • 0
    Posted

    let me guess - no ETA for a fix yet...?

    • 0
    Posted

    Nope. Not that I know of

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    • 0
    Posted

    was that fixed in the meantime...?

    • 0
    Posted

    As far as I remember (and according to documentation of this module, I do not have it near by hence cannot test it) it simply does not reports its state to controller - it is not our fault, device was constructed this way. You can enable individual polling for this device to update its state.

    • 0
    Posted

    Yes you do need to poll it, but it still does not work correctly. It doesn't appear in the event log

    You get half empty event messages on the iPad

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    and you cannot select it in the linked heating devices, this last one is going to be the pain in a few months when we need the heating back on

    • 0
    Posted

    Are you using it with HRT4-ZW thermostat? If so, you do not need linked devices, just associate it to 2nd association group.

    • 0
    Posted

    Are you using it with HRT4-ZW thermostat? If so, you do not need linked devices, just associate it to 2nd association group.

    No, using it with just a temperature sensor, so without creating a vd to link it, I believe I need the linked devices ?

    Cheers

    Mike

    • 0
    Posted

    In such case you need linked devices indeed.

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