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  • 0

Scene's stop working, untill you reboot


Question

Posted

Anyone have issue's with Scenes in sence that they spontanious stop working? this is the 3rd time now, first time i opened a ticket and before i got a basic answer back from Fibaro (are they enable and set to start with HC2 etc..) release 4.042 came out that day so i updated it and it worked again. beginning of this week they stopped again and a reboot fixed it, now this evening, again they stop working, my garden is dark, so i rebooted it again in the hope it will work again, but this is not the way it should be, want to trust on this device that scene's will run!

7 answers to this question

Recommended Posts

  • 0
Posted (edited)

Code? Is it a scene migrated from v3 to v4?

I think it is the wrong section. @Admins: Please move it to the right section. Thanks

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Edited by boomx
  • 0
Posted

Yes, I have that too. I reboot the HC2 two times a day. I'm going to do a factory reset in a month. Let's see if that fixes it (I hope so). Otherwise I'm going to ask support to look at my box.

  • 0
  • Inquirer
  • Posted

    I think they are from v3 but also some of them i have already re-created, so i don't think it is related to that. same they are running for some time now end then out of the blue they stop, to me it sounds like a serious bug in v4.

    • 0
    Posted

    Is HC fully accessible when this happens? Can you control devices manually from the interface? What is RAM usage when it happens? I would strongly suggest contacting support if recovery does not help.

    I also moved the topic, please note that all technical questions should be posted in Community Support forum.

    • 0
    Posted

    For me, the HC is fully accessible when it happens. I can control devices manually from the interface. RAM usage is high. Above 90-95%. I will contact support as soon as I did a factory reset and problem is not solved (because I move to a new house, I will build it up from the beginning

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    Hope support can resolve your problem nlwebhosting!

    • 0
  • Inquirer
  • Posted

    Yes everything else works fine, also a manual run of the scene or the device will work, i will verify the RAM as soon as it happens again, currently it is working after yesterdays reboot.

    • 0
    Posted

    Try saving the scene again and maybe a third time for good measure. I have a very similar problem on v4.042.

     

    The scene works fine for a while, maybe a day, then it just stops.

     

    I guess rebooting would fix it (temporarily), but instead I just save the scene once (or twice more for good measure) and it seems to go away permanently.

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