Device disappearing

[Quikdav 15]

Hi All

 

Since a few weeks, I have some devices that disappear !!!!

 

It is mainly the case for fibaro devices !!!

 

I'm in version 3.591. It was not the case before so I wonder if the box is able to manage many devices !!!

 

I'm really tired with that because I have to check regulary all my scenario

 

Bye

[MalvinYNJ 4]

Did you check if those devices are under the hidden tab?

[Quikdav 15]

No there aren't... they really disappeared...

 

Their devices ID are unknown so I have to exclude and include them again knowing it is really tedious with fgk 101 !!!

[j.nowacki 5]

Is it possible anyone has access to this controller? If no, please let our support know about this issue.

[Quikdav 15]

Sorry for the late answer...

 

No it is not possible.. I had the same problem with a FGS221.... I have about 30 fibaro modules so it is not a global issue...

[j.nowacki 5]

As I said, forum is not really a place for such issues, since we do not have any possibility to diagnose it. Please ask support for assistance.

[Michael 1234 0]

This severe issue still exists. I have constantly disappearing Fibaro motion sensors every couple of months. It  is security critical, and Fibaro does not resolve it