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Guest Message by DevFuse

Shutter FGRM222 problem after defective motor with short cirtuit

yuzo

By yuzo
in FIBARO Products

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Recommended Posts

yuzo    4

yuzo
Posted

Hello togeter, we had an defective roller shutter motor and this caused the FGRM222 also get defective. We opened the modules box and as you can see, there is an element with R?5 on it which is the problem as i can see. Can someone help me what i have to exchange, how is that named which has to be exchanged in that module?

 

attached the image of the module:

 

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yuzo    4

yuzo
  • Topic Author
    • Author
    Posted

    Hello Fibaro guys, can you help us?

    j.nowacki    5

    j.nowacki
    Posted

    It is element used during power measurement, probably some current peak damaged it. How high load was connected to it? You should start warranty procedure for this device, e-mail support for full procedure.

    yuzo    4

    yuzo
  • Topic Author
    • Author
    Posted

    It was connected to 220volt roller motor. We're in Eskisehir / Turkey, how can i start the warranty procedure ?

     

    edit: i have send an mail to support

    j.nowacki    5

    j.nowacki
    Posted

    Support will send you all documents needed. It is not a matter of voltage, but power drained.

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