Popup Notification Service on iPad

[remcoploeg 10]

Hello,

 

I am using a lot the new popup service on the several mobile devices. I have a problem with the Fibaro iPad app. If I get a new popup notifcation and click (for example) on yes, the notifcation goes away, but the notification is still showed on the notification page in the fibaro ipad app as a new notification.

 

If I do the same (same notifcation pop up scene) on my android tablet or android phone (click on yes), the notification goes away. Perfect and it will also disappear on the other devices

 

Is this a bug in the iPad app?

 

thanks!

[stevenvd 51]

I don't have that on my ipads. The notification goes away and is removed from the notifaction page.

[remcoploeg 10]

Really strange.... I have rebooted and reinstalled the app, but got still this issue...

[stevenvd 51]

that is strange indeed. Can you maybe try to make one notification with a button that has the scene code 0 (so it will not run any scene). can you tell me if it then still happens? as they probably have 2 implementations for that.

[remcoploeg 10]

Hi Steven,

 

Same issue(I had the 'no' button indeed with a scene o), working on Android, but still notifications in the iPad app.

[SirMaggot 12]

Can´t get rid of my notifications on my iphone either.

[remcoploeg 10]

The strange thing is that not one of the scenes will run if I hit a button in the popup service:

 

--[[

%% properties

%% globals

--]]

-- pop-up call

HomeCenter.PopupService.publish({

    title = 'Brightness level',

    subtitle = 'is too high',

    contentTitle = 'Dimmer',

    contentBody = 'Would you like to turn it off?',

    img = '

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    type = 'Critical',

    buttons = {

        { caption = 'Turn off', sceneId = 504 },

        { caption = 'No', sceneId = 0 },

        { caption = 'Set to 100%', sceneId = 0 }

    }

})

 

If I click on Turn Off, the scene 504 don't start!

 

Any ideas? I have tried several examples from the developer site, but all of works great as a pop-up, but none of them are working to run a other scene

 

Update:

tested in on android and the iPad but get the same result, no running of a Scene when I click turn off

[dcspock 17]

has anyone a resulution? I have tested the popup and thus have now a lot of message that will not dissapear,,,

 

also, can you somehow say on which device the popup should come up? like "only the device which triggered the popup"? right now this message comes up on EVERY device...

[remcoploeg 10]

I have still the same error. I had contact with support, but with the standard (reinstall app etc) answers, I don't have any solution for it. It's working in my android devices, but not on the iPad. It looks like a bug, but support is saying that is a problem at my side. So it's strange more people have this issue. @Fibaro, any solution on this?

[entire 3]

I have still the same error. I had contact with support, but with the standard (reinstall app etc) answers, I don't have any solution for it. It's working in my android devices, but not on the iPad. It looks like a bug, but support is saying that is a problem at my side. So it's strange more people have this issue. @Fibaro, any solution on this?

Seems to be an access problem, if I log in from my iPad as admin then the notifications work ok and disappear, if I log in as my user (which has access to everything) then the notifications don't work and cannot be removed.

[clowg 34]

Why does the iPad app Notifications count never reset?  It just keeps counting up even after you've opened the app.  I've tried uninstalling and reinstalling, but with the same result.

Also, why do notifications never show up in the 'Notifications' part of the app (this happens in iPhone and iPad)?

 

On the Event panel in the iPad app, the data from the Temp sensor and the Door sensors I have is missing.  It just shows '(null)' where it should say the temperature or Breach/Safe.

[clowg 34]

So are Push notifications supposed to show up in the Notifications area of the iPad/iPhone apps?  Because my Push notifications never show up in there.  I get the notification in the iOS Notifications Centre, and as soon as you view them there they disappear for good, and they never show up in the apps Notifications area.

 

I see mention of "pop up" notifications previously in this thread but when I search for details about what these are I can't find anything.  What is a pop-up notification, and how do you create one?

[chaicka 195]

So are Push notifications supposed to show up in the Notifications area of the iPad/iPhone apps?  Because my Push notifications never show up in there.  I get the notification in the iOS Notifications Centre, and as soon as you view them there they disappear for good, and they never show up in the apps Notifications area.

 

I see mention of "pop up" notifications previously in this thread but when I search for details about what these are I can't find anything.  What is a pop-up notification, and how do you create one?

 

 

Push Notification is not designed to show up in the 'Notification' bin for current releases so far. I cannot speak for Fibaro if there is plans in the future to do so. At the moment, the notification bin is for 'Pop-up Notifications'. I believe this was mentioned/stated in release notes of some release version ago.

 

Search the whole forum, not just this section. Pop-up notification has several threads on it. I am not sure what Home Center you use and with my limited knowledge, I think it is only achievable via LUA script hence only HC2, not HCL. But then, I may be wrong on this.

[T.Konopka 8]

Why does the iPad app Notifications count never reset?  It just keeps counting up even after you've opened the app.  I've tried uninstalling and reinstalling, but with the same result.

Also, why do notifications never show up in the 'Notifications' part of the app (this happens in iPhone and iPad)?

 

On the Event panel in the iPad app, the data from the Temp sensor and the Door sensors I have is missing.  It just shows '(null)' where it should say the temperature or Breach/Safe.

 

 

So are Push notifications supposed to show up in the Notifications area of the iPad/iPhone apps?  Because my Push notifications never show up in there.  I get the notification in the iOS Notifications Centre, and as soon as you view them there they disappear for good, and they never show up in the apps Notifications area.

 

I see mention of "pop up" notifications previously in this thread but when I search for details about what these are I can't find anything.  What is a pop-up notification, and how do you create one?

 

 

Hello,

 

In iOS, the number of push notifications are shown in a badge in the top-right corner of apps' icons. And if this is the issue you would like to report then I assure you that we are aware of the issue and we are looking into it.

 

Pop-up notifications are the ones that are shown in app in 'Notifications'. Is there anything you would like to report about them? If you would like to create a pop-up notification, please go to this link

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When it comes to Event Panel, please check if the data in the app matches the data on the web.

[clowg 34]

Thanks for the replies guys. I will look into the Developer site to figure Pop-Up Notifications out. I'm new to this and haven't done any LUA coding yet. Gotta start somewhere right?

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[T.Konopka 8]

Thanks for the replies guys. I will look into the Developer site to figure Pop-Up Notifications out. I'm new to this and haven't done any LUA coding yet. Gotta start somewhere right?

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Great to hear that! We are happy that you feel encouraged to do so

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/emoticons/default_smile.png" alt=":)" srcset="https://forum.fibaro.com/uploads/emoticons/[email protected] 2x" width="20" height="20"> If you come up with any solutions you can share them with the community in Knowledge Base!

[clowg 34]

When it comes to Event Panel, please check if the data in the app matches the data on the web.

 

The web view is fine:

 

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This is the iPad app:

 

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