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Cannot associate HRT4-ASR with HRT4-ZW after upgrade


Guest azevenhuizen

Question

Guest azevenhuizen

Good day,

 

Just wondering if anybody of you seen this issue and know a workaround.

I just upgraded from 3.590 to 4.053 and seem to have lost my heating system.

After some research it appears the HRT4-ASR can no longer be associated to the main HRT4-ZW thermostat.

 

I tried to soft configure and even remove/add the devices completely, but no luck.

The fibaro application keeps showing me "Selected device does not support the associations functionality." on the ASR config page.

 

Thanks in advance,

Arno

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Guest azevenhuizen
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  • No matter, I just figured out a workaround. Works like a rocket.

    You can actually manually associate the ASR to the ZW by using the menu 'A' on the ZW directly.

     

    Still it remains a bug for Fibaro, as I can now see an association on the ZW with device ID 83 (the ASR), but I cannot select or deselect this device.

     

    Arno

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    No matter, I just figured out a workaround. Works like a rocket.

    You can actually manually associate the ASR to the ZW by using the menu 'A' on the ZW directly.

     

    Still it remains a bug for Fibaro, as I can now see an association on the ZW with device ID 83 (the ASR), but I cannot select or deselect this device.

     

    Arno

     

    Could you be a little more specific? I can get HC to recognise both the ASR and ZW but as you say can't associate the two together in HC. Or, I can manually (outside of HC) associate them together but then they're not recognised in HC.

     

    Is there a route where I can get both ways working at the same time?

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    Guest azevenhuizen
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  • GD Niall,

     

    Basically what I did was first reset both the HRT and ASR. Then (re-)add both to HC2. This I did to make sure all 'old' associations are gone.

    After adding both devices, you then set dip 1 on the HRT, scroll to A menu and press the wheel to activate the association process on the HRT.

    After that press the network button on the ASR and all should be ok.

    Also I did a refresh on the HRT to make sure all settings are synchronized to the HC2. (Menu n)

     

    This from the installer menu:

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    Only thing I notice is a delay in reporting from the ASR to the HC2 as the ASR is not capable of actively reporting it's status.
    But after a successful poll the status will be updated anyway.

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