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Posted

I get multiple devices on my "Configuration", "Access Control". Does anyone know why.

 

I have entered one iPad and two different iPhones to the "mobile devices" list.

After a while I have one iPad and two of each iPhones.

Sometimes they are denominated "iPhone_1", sometimes iPhone_1 (without"") sometimes both exist.

 

However, it does not seem to create problems, but still it is annoying.

 

UPDATE!

It does create problems. Since I upgraded to 4.080, as soon as my "mobile devices" list gets corrupt (as described above), I do not get any Push messages from HCL.

I have added a mail message as well, and that still works.

To be clear

I have a Scenario that sends a Push and a mail when the entrance door is opened. when my "mobile devices" list gets corrupt (as described above), I do not get any Push messages from HCL, only a mail.

  • 10 months later...
  • Topic Author
  • Posted

    Problem not solved but understood.

    New device is sometimes generated when the iPhone/iPad is updated.

    Just remove/delete them.

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