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Connectivity issues Of fibaro app ( IOS & Android) with HC2


Question

Posted

Hello,


 


I am facing issues with connectivity of the Fibaro app with HC2 regularly. It is on firmware 4.090. 


Router and HC2 are on the same network.


Home center 2 set on static network configuration.


 


Connectivity with Internet and without internet: (while having LAN)


 


 1. When Internet light is constant on HC2, Apps (IOS & Android) connects successfully with HC2. As soon as internet light on HC2 is Off, App does not connect with the controller unless the internet light comes back to life.


 


2. I have two controllers (HC2). One in my office and other at my home. The one at my office is giving serious problems with connectivity. While in home, even if internet dies then automatically connects on LAN ( local connectivity) .


 


3. One in my office, is giving serious problems regarding connectivity. when internet light goes off, connection between app and HC2 broke and then never connect with the HC2 untill or unless Internet light turns back on. Which i think, if there is no WAN , then it should be connected on LAN as in my home.


 


Please tell me any possible solution, it will be very grateful.


 


Thankyou 


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