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  • 1

Can't remove device


Question

Posted

I have tried to exclude and include a Zwave device (Everspring doorbell chime), but it seems to keep every device I added and am unable to remove the junk devices.
So several duplicate devices now show up in my system that I am unable to remove, even when using force remove.
I can hide and disable them to clean up the interface, but I'd rather see them actually removed from the system.
Is this how it's supposed to work? To hide and disable them all?
I see a lot of hidden devices, is this normal behaviour too?

4 answers to this question

Recommended Posts

  • 0
Posted

Totally wrong category. Please, keep attention where you post.

  • 0
  • Inquirer
  • Posted (edited)

    Welk I noticed this after the upgrade to 4.100 never seen it before so don't think it was in the wrong category at all. 

    Edited by SDeath
    • 0
    Posted
    On 30.09.2016 at 3:35 PM, SDeath said:

    Welk I noticed this after the upgrade to 4.100 never seen it before so don't think it was in the wrong category at all. 

     

    Hello,

     

    No problem :) Each forum has a description above posts so you can check what topics are expected in a forum :)

     

    When it comes to your issue, please add screen shots of your system showing duplicates of the devices.

    Did you try to remove each device using 'X' in the top-right corner? What happens when you do that? Do you see a notification in the box at the top of UI confirming deletion of a device?

    • 0
  • Inquirer
  • Posted
    11 minutes ago, T.Konopka said:

     

    Hello,

     

    No problem :) Each forum has a description above posts so you can check what topics are expected in a forum :)

     

    When it comes to your issue, please add screen shots of your system showing duplicates of the devices.

    Did you try to remove each device using 'X' in the top-right corner? What happens when you do that? Do you see a notification in the box at the top of UI confirming deletion of a device?

     

    In the first screenshot you can see the one working now called "Deurbel Speaker".
    The 2nd screenshots shows the duplicate devices that I can't remove, there are 3 of them. They are hidden because I hid them, don't like a mess. ;-)
    I tried to use the exclude procedure at first, it says done removing device but the device remains.
    I tried to use the X in the top right corner on different pages, it says Removing devices finished. On some pages they are gone after that, but when I refresh the page they come back.
    I tried clearing the browser (Chrome) cache, to no avail.

    In the past I never had problems removing devices.
    And I have removed (and excluded and included) this device several times as it is the only device without a template. So almost every update I do a soft reconfigure and sometimes also a exclude and include to see if the device might get the template. I send you the details years ago already for this device to include a template.
    It works without a template so no rush with that.

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