Thermostat doesn't work

[Radu Crisan 0]

Hello.

I am trying to configure a Qubino flush heat&cool thermostat with a Fibaro HomeCenter 2 and after the devce inclusion, I get the message:

Quote

Configuration
The device does not have a template and may have limited functionality, please contact technical support in order to add the template for this device.

I have tried multiple times to delete/exclude/reinclude, reconfigure, soft-reconfigure the device but still get the same message.

I know that the device is supposed to work without template, but the thing is that the damn thermostat doesn’t work AT ALL and I am thinking that it might be damaged.

 It doesn’t show any temperature (although it was included – for like a thousand times- WITH the thermic sensor attached) and if I try to manually add parameters as in the user’s manual, the message is that it doesn’t contain such parameter.

Thanks again for your support !

[T.Konopka 8]

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