remote access

[patrickvh 4]

As off this morning remote access between the new Fibaro IoS app and my home center stopped working.

Also the notifications to the IoS app stopped working.

 

This evening I tried to login using my webbrowser (Google Chrome) to access my remote home center using two methods:

1) 

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 => error "No communication with the main controller, remote access is currently unavailable"

2)

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 => error "Wrong login or password"

 

I have no local access to my HC2 at this moment and recently there have been NO configuration changes.

 

Any idea?

 

Edited August 8, 2017 by patrickvh

[I.Srodka 4]

Hi @patrickvh,

 

Unfortunately if your remote access is restricted now, there isn't much we can do.

 

However, when you will get the chance to connect to it locally, please set

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as DNS servers in HC.

 

Save your new configuration and restart your Home Center.

 

Let us know, how did it go  : )

 

[patrickvh 4]

24 minutes ago, I.Srodka said:

Hi @patrickvh,

 

Unfortunately if your remote access is restricted now, there isn't much we can do.

 

However, when you will get the chance to connect to it locally, please set

Please login or register to see this link.

as DNS servers in HC.

 

Save your new configuration and restart your Home Center.

 

Let us know, how did it go  : )

 

 

My honest opinion: this has nothing to do with dns issues since I can access my HC2 with it's WAN IP. However, I cannot login because I get an "Wrong login or password" error.

Edited August 9, 2017 by patrickvh

[I.Srodka 4]

But still, there are some problems which make 

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 unable to connect.

 

Moreover, if you use some password auto-filling, maybe a web browser inputs a password dedicated to some other sub-page within the system itself.

 

I'm afraid that the only way to get your password back is to execute the

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