HC2 Learn Mode LED always ON

[Kanna Poonan 0]

We have an HC2 previously used for demo and when powering up after 3 months, ALL LEDs were fixed ON.

Putting it through Recovery and updating all the versions fixed that.

All devices are deleted.

However now the Learn Mode LED stays ON and no devices can be added.

Anyone had this and found a solution?

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[I.Srodka 4]

Hi @Kanna Poonan,

 

To resolve this problem we will need to gather some more information.

 

Please contact our Support Team. 

 

 

[Kanna Poonan 0]

Hi, I have contacted Fibaro Support but have not heard back yet.

[jakub.jezek 370]

@Kanna Poonan, if its urgent and HC2 does not work properly then call them. If it's not urgent, then they contact you via email after 2 - 3 days. They are very bussy these days.

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[T.Konopka 8]

Hello,

 

@Kanna Poonan, I can see that today our engineered addressed the issue. Remember to continue the conversation in the same thread.

And next time send an email at [email protected]