Hanging... "Please wait Starting services" for 7 hours

[JCM 1]

I updated my HC2 from 4.130 to 4.140. It restarted and the web browser shows "Please wait Starting services".

Nothing more happens. It was running the whole night (for 7 hours).

What can I do next? Any suggestions apart from completely resetting?

Edited September 15, 2017 by I.Srodka

[m.roszak 763]

Please contact support and they will help you ASAP

[I.Srodka 4]

Hi @JCM,

 

If you have the backup of your configuration, I would suggest to try to do the

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, but please do the update before restoring the backup.

 

But if you don't have the backup files or the recovery process will fail, you can contact our

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. 

 

Edited September 15, 2017 by I.Srodka

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[AutoFrank 372]

3 hours ago, JCM said:

I updated my HC2 from 4.130 to 4.140. It restarted and the web browser shows "Please wait Starting services".

Nothing more happens. It was running the whole night (for 7 hours).

What can I do next? Any suggestions apart from completely resetting?

 

Hi @JCM

have you tried top manually power it down (power button on rear) and power back up again ?