HC lite Date and close issue

[cybernomo 1]

My date and time in my HC lite keep resetting to 1/1/1970 8am even if i choose manual and set the Date time myself

 

anyone know why this happens?

[I.Srodka 4]

Hi @cybernomo,

 

Do you have installed the latest version of our firmware? 4.140?

 

And do you click save after you set the manual option in date menu?

[cybernomo 1]

Hi 

 

i an on firmware 4.140

 

yes i click on “save “ and the HC will reboot and restart the services. When everything is finish. The date and time will reset to 8am 1/1/1970 again

[I.Srodka 4]

Okay, so try to download the correct time once from: pool.ntp.org (and choose the correct time zone).

 

Let the HC reboot and then change it to manual setting.

[cybernomo 1]

Hi

 

i choose the timezone singapore and get the time from the internet from pool.ntp.org

 

after reboot, the time and date also reset to 1/1/1970 8am and not the correct time date

[I.Srodka 4]

@cybernomo, if none of this helps, you can always contact our Support Team and they will set it up for you.

 

Please login or register to see this link.

 

 

[jakub.jezek 350]

@cybernomo, try change from NTP to manuall and back. It hapened to me few times . If it will not work then, as @I.Srodka mentioned, contact support.

[DomoAutomation 3]

@cybernomo

I'm having the same issue  with my HCL.

Could you please update me about the solution?

thanks

[MaxUK 0]

Same issue here, firmware 4.140

[Steffoslovakien 0]

Hi.

I just bought a Lite and I discovered the same problems.

1. I can´t set the time and date

2. I can´t set location

3. I can´t finish configuation Wizard. It´s stucked in step 2

 

Firmware is 4.150

I also own a HC2 (4.150) without the problems above. 

 

Is there any solution for the problems??

[Thier 1]

Hi Everyone

I have the same issue with my HCL

Impossible to complete wizard installation. I am stuck at the email and pw

[RWG 1]

Hi All,

 

Same issue for me. I can't set the right location, so the system time is going back to 1-1-1970. 

 

I guess this issue is pending for a while now....... Could a Fibaro administrator please reply for possible solutions? Thank you in advance.

 

Is there a proper workaround for the HC Lite ?

Or is a software update available yet ?

 

Best Regards,

 

Robert Wolting

[Thier 1]

Hi Robert

What do you mean by workaround

No update available.

Thanks

[RWG 1]

45 minutes ago, Thier said:

Hi Robert

What do you mean by workaround

No update available.

Thanks

Hi Thier,

 

Search for the topic Impossible to change house location - post from 10der on 18th december 2017.

I've tried this workaround, though unfortunately didn't manege to avoid/eliminate error 400.

See the Link:

 

[Gman34798 1]

I had time issues as well, although a little different than yours.  My internal clock kept losing time, and the time never would set with the automatic polling of time servers.  I manually set my clock for weeks, always about 3m show per week.

I recently contacted customer support and the issue was a known issue.  they suggested I download the latest beta as the fix for my problem was addressed there.

I am currently running Beta 4.154 and my clock is spot on.

 

Hope this helps.

[Thier 1]

thanks for your answer.

I sent back my HCL to Fibar.

I am currently waiting for return.

BR

Thierry

 

[RWG 1]

On 5-1-2018 at 1:18 PM, Thier said:

Hi Robert

What do you mean by workaround

No update available.

Thanks

 

Hi Gman,

 

Thank you for the your reply. I would like to install a new (Beta) Firmware version, though it is not "available" for me. I don't know how to force it so that I can install a Beat or new software version. 

If you kan advise, I would be very happy. Thanks

[codenamejames 0]

On 1/5/2018 at 10:44 PM, RWG said:

Hi All,

 

Same issue for me. I can't set the right location, so the system time is going back to 1-1-1970. 

 

I guess this issue is pending for a while now....... Could a Fibaro administrator please reply for possible solutions? Thank you in advance.

 

Is there a proper workaround for the HC Lite ?

Or is a software update available yet ?

 

Best Regards,

 

Robert Wolting

 

I have the same problem with firmware 4.170...

 

Any assistance would be appreciated!

 

The same issue is set out in the thread here 

Please login or register to see this link.

Edited June 10, 2018 by codenamejames