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Guest Message by DevFuse

about Fibaro tech support

10der

By 10der
in Home Automation

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10der    832

10der
Posted

Hi!

 

time-to-time I send some requests to Fibaro tech support via email.

yes, I always get robot delivery confirmation like "Case Notification for #blabla"

but... dependence Crickets and tumbleweeds, that's what I got.

 

 Is anybody in the house HC2? :)

 

thank you!

btw. Do we have any online tracking system here like JIRA / etc?

  • Like 1

I.Srodka    4

I.Srodka
Posted

Hi @10der!

 

Thank you for your remarks. However, there is not much I can relate to. Could you provide some details? Case numbers?

 

2 hours ago, 10der said:

thank you!

btw. Do we have any online tracking system here like JIRA / etc?

As far as some tracking system is considered, we plan to introduce such system by the end of the year. It will be associated with your Fibaro ID, so you will have a quick access to all your cases in one place.

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