HCL Stuck in recovery mode

[aziwa 0]

Hello everyone

 

I have had my HCL for several years and been very happy with it. Suddenly last week my HCL was not responding so I power cycled the unit. 

 

Now I seem to be stuck in Recovery mode. The unit always boots into recovery mode no matter what options I select (Repair, Repair from File, Recover System or Exit recovery). I was on 4.200 with no luck, then I used Repair from File to downgrade to 4.150 (From: 

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 ) but still not able to exit recovery mode.

 

Of note: when the unit reboots, it can take an hour or more to enter recovery mode again.

 

Any suggestions would be helpful!

 

Thank you

 

[SteveL 0]

I have the same Issue, how did you get out of the recovery mode?

[rverheijen 0]

Same issue here. Anyone already found a solution?

[aziwa 0]

unfortunately not. I ended up buying a new HCL as mine was out of warranty and I did not want to waist time with the repair process.

 

Wish Fibaro would address this as it seems other people are having the same issue.

[JonasHHH 0]

I have the same problem:-(

[marshal 2]

I have this problem too! Can anyone help me?

[marshal 2]

My problem Solved!! After a week that my HCL was turned on in recovery mode, i select Recovery option and after that everything was ok!! It is very strange, cause i was tried all options of recovery mode, even i upload a new patch but problem didn't solved!! 

[jiteshpatel 0]

On 2/15/2019 at 1:15 PM, marshal said:

My problem Solved!! After a week that my HCL was turned on in recovery mode, i select Recovery option and after that everything was ok!! It is very strange, cause i was tried all options of recovery mode, even i upload a new patch but problem didn't solved!! 

mine just keep having the lights go from outside to inside, and back again, any help

[marshal 2]

Keep HCL turned on until its led lights be fixed. Maybe it takes two days. After that, wait for a week and leave it to be turned on. Before that, you can goto ip address and reset HCL.

That was all my experience.

Edited February 19, 2019 by marshal

[marshal 2]

Unfortunately my problem start again!!!

And also my another HCL started blinking like this! WHAT IS THE PROBLEM WITH HCLs!!!??? Fibaro please answer! 

[drspoke 0]

Hello,

I got the same problem,

I wrote to support about two weeks and no news....

Please somebody can help me ?

Tx

[Emmanuel Papageorgiou 0]

Hello..

I have the same problem with my HCL.

Did somebody find a solotion to the problem?

 

Thanks

[campos_vitorhs 0]

Hello,

I had to do a factory reset on my HCL. I don't want to install the current version now, but a previous one. How can I do that?

I already have the version I want to install, how do I perform the installation? 

 

Thanks

[marshal 2]

19 hours ago, campos_vitorhs said:

Hello,

I had to do a factory reset on my HCL. I don't want to install the current version now, but a previous one. How can I do that?

I already have the version I want to install, how do I perform the installation? 

 

Thanks

 

You have to go to recovery mode, and recovery HCL by a firmware file. 

[jack.daniels 103]

Hi, guys

On 5/26/2019 at 6:08 PM, marshal said:

Unfortunately my problem start again!!!

And also my another HCL started blinking like this! WHAT IS THE PROBLEM WITH HCLs!!!???

This is common problem of NAND flash. After a while it stops working. The UBI system trying to move data from damaged phisical memory blocks but sometimes data lost forever. The only way to fix this - replace the NAND chip (which is not easy, because You need to backup and restore the foriginal lash content to do it)

Once start dying it will die for sure. So better to save the data and to move on other h/w. The HCL price is not worth sending it in far far away repair center to replace the chip IMO

[Krystian 0]

On 7/24/2020 at 1:53 PM, jack.daniels said:

Hi, guys

This is common problem of NAND flash. After a while it stops working. The UBI system trying to move data from damaged phisical memory blocks but sometimes data lost forever. The only way to fix this - replace the NAND chip (which is not easy, because You need to backup and restore the foriginal lash content to do it)

Once start dying it will die for sure. So better to save the data and to move on other h/w. The HCL price is not worth sending it in far far away repair center to replace the chip IMO

Can you explain why this happen? Is this a firmware or updating issue?

[jack.daniels 103]

On 1/10/2021 at 8:54 PM, Krystian said:

Can you explain why this happen? Is this a firmware or updating issue?

This is hardware issue. Any flash chip has limit of erase cycles (reset to all bits to 1). When reached the block no longer can erase or write (change bits 1 to 0)

There are some tethniques how to keep data on flash: ECC for small (few bits per page) data recovery and remap (mark the page as BAD and never use it moving data to other one)

When both of those no longer can handle errors, system stopps working.

[Conso 1]

Replacing the Nand memory in Fibaro cost 30€ + 20€ for shipping back.

I did it and I was very happy for the service.

[tinman 1,029]

On 7/24/2020 at 1:53 PM, jack.daniels said:

Once start dying it will die for sure. So better to save the data and to move on other h/w. The HCL price is not worth sending it in far far away repair center to replace the chip IMO

 

sometimes (when running fw up to 4.540 and not able to update to latest version) one can burn the custom recovery (boot partition only), to at least be able to update to 4.600.  But this is of course only temp "solution"

 

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