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[SOLVED]No Configuration change possibe - Admin User not present?


Question

Hello,

I started with a new HC2 a year ago, made an update to Firmware 4.120 - and began to  create rooms. Also i created a new user.

Now i want to start with configutations, but its not possible to make any changes - i could only log in with my own created user - the admin account dont work und password rest say "unkonwn user".

 

Crazy - i cant create a backup, can't create users or change anything.

Could it be the "hotel mode" - i can't change this two.
 

Please login or register to see this attachment.

 

Did someone knows what the problem could be?

Maybe i have to reset the hc2, but first wanted to ask ...

Thanks, andy

 

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  • Inquirer
  • After a lot of search and differnt attempts to enter recovery mode (not successfull), i found a forum entry that says:

    >>

    Try to log in with the username and password you use for your Fibaro account, 

     

    Email and password.

    <<

    ths was the forum entry that works:

    unbelievable - thats it!! Last year, i think i have renamed the admin account to my emailadress ;-()

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